Summary
Overview
Work History
Education
Skills
Timeline
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Bryan Sokolowski

Clover,SC

Summary

Customer service professional with proven ability to enhance satisfaction through empathetic support and effective communication. Skilled in fostering teamwork and driving positive outcomes in dynamic environments.

Overview

4
4
years of professional experience

Work History

Intern

Atrium Behavioral Health Charlotte
Charlotte, North Carolina
05.2025 - 07.2025
  • Assisted in patient intake processes and documented information accurately.
  • Collaborated with healthcare professionals to support patient care initiatives.
  • Participated in team meetings to discuss patient progress and treatment plans.
  • Supported scheduling of appointments and follow-up communications with patients.
  • Engaged with patients, providing empathetic support during their treatment journey.
  • Maintained positive working relationship with fellow staff and management.

Server/Lead Server

Famous Toastery
Blowing Rock, North Carolina
10.2022 - 05.2025
  • Provided excellent customer service to enhance dining experience.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted guests with menu selections and special requests.
  • Trained new servers on restaurant procedures and customer service expectations.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided excellent customer service to ensure satisfaction.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Guest Relations

Mystery Hill
Blowing Rock, North Carolina
10.2021 - 08.2022
  • Guided groups through historical sites, sharing engaging narratives and insights.
  • Delivered exceptional customer service, addressing inquiries and resolving concerns promptly.
  • Prepared and served food and beverages to customers efficiently.
  • Maintained cleanliness and organization of concession stands and equipment.
  • Assisted customers with inquiries about events and ticket options.
  • Instructed participants on proper axe throwing techniques and safety protocols.
  • Trained new staff on company policies and customer service protocols.

Education

Bachelor of Science - Psychology

Appalachian State University
Boone, NC
08-2025

Skills

  • Effective communication
  • Team collaboration
  • Customer service
  • Problem-solving
  • Relationship building
  • Dependable and responsible

Timeline

Intern

Atrium Behavioral Health Charlotte
05.2025 - 07.2025

Server/Lead Server

Famous Toastery
10.2022 - 05.2025

Guest Relations

Mystery Hill
10.2021 - 08.2022

Bachelor of Science - Psychology

Appalachian State University

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