Summary
Overview
Work History
Education
Skills
Timeline
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Bryan Spencer

Peachtree City,GA

Summary

Adept at driving operational excellence, I spearheaded initiatives that slashed costs and honed processes, enhancing inventory management and customer satisfaction. My expertise in vendor relations and inventory auditing, coupled with a talent for fostering team productivity, has consistently propelled workplace efficiency and achievement.

Overview

31
31
years of professional experience

Work History

Parts Manager/ Lead Technician

Golf Rider
05.2019 - 07.2024
  • Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
  • Analyzed sales trends to follow demands of customers and in-shop needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Ordered parts for customers, repair shops, and service departments for use in equipment.
  • Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Assisted in the development of annual budgets for the department based on historical data analysis and projected needs, aligning financial resources with strategic goals.

Shop Supervisor

Peachtree City Golf Cars
05.2005 - 05.2019
  • Checked incoming orders and organized new stock.
  • Enhanced customer satisfaction by ensuring prompt resolution of complaints and inquiries.
  • Streamlined operations through effective employee scheduling and task delegation.
  • Mentored and trained new employees to ensure consistent service standards across the team.
  • Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
  • Coordinated with vendors to negotiate favorable terms for product sourcing and delivery schedules.
  • Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
  • Improved store efficiency by implementing new inventory management processes.
  • Resolved conflicts between team members swiftly to maintain a harmonious work environment conducive to productivity.
  • Collaborated with upper management to establish goals and objectives for the store''s performance.

Crew Supervisor

B & D Fence
07.1997 - 05.2005
  • Kept detailed records of daily progress to identify and correct areas needing improvement.
  • Ensured timely project completion by closely monitoring progress and adjusting resources as needed.
  • Reduced safety incidents by conducting thorough safety briefings and enforcing strict adherence to safety protocols.
  • Promoted a culture of accountability within the team by setting clear expectations and holding individuals responsible for their actions.
  • Increased crew efficiency by implementing effective scheduling and task delegation.
  • Contributed to company growth by consistently meeting or exceeding project goals and deadlines.
  • Maintained accurate records of crew attendance, hours worked, and task assignments for efficient payroll processing.
  • Provided ongoing training and mentorship to new crew members, enhancing overall team performance.
  • Enhanced team morale through regular performance feedback and professional development opportunities.

Electrician's Mate

Navy
08.1993 - 07.1997
  • Followed safety procedures to maintain safe work environment.
  • Operated systems such as Andover Energy Management Systems and computers.
  • Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
  • Read and interpreted drawings to provide wiring layouts for new installations.
  • Spliced, joined and connected wire to accurately install new electrical systems.
  • Terminated wiring and connected circuits with correct techniques.
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.

Education

Associate in Electronics Engineering Technology - USS Mississippi

Navey
Norfolk, VA
05-1997

N/A - AC & DC Electrical Circuit

Navey
Orlando, FL
08-1993

High School Diploma -

Fayette County High School
General
05-1993

Skills

  • Invoice Processing
  • Customer Service
  • Inventory Management
  • Ordering parts
  • Improving customer satisfaction
  • Stock management
  • Vendor Relations
  • Inventory Auditing
  • Returns processing
  • Forklift Operation

Timeline

Parts Manager/ Lead Technician

Golf Rider
05.2019 - 07.2024

Shop Supervisor

Peachtree City Golf Cars
05.2005 - 05.2019

Crew Supervisor

B & D Fence
07.1997 - 05.2005

Electrician's Mate

Navy
08.1993 - 07.1997

Associate in Electronics Engineering Technology - USS Mississippi

Navey

N/A - AC & DC Electrical Circuit

Navey

High School Diploma -

Fayette County High School

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