BRYAN STEVEN ARBELAEZ
Maspeth,NY
Summary
Manager/Server with 20+ years of experience in optimizing restaurant operations and enhancing customer satisfaction. Demonstrates exceptional time management, problem-solving, and leadership skills, driving team efficiency and service quality. Passionate about fostering a cooperative work environment and delivering top-tier dining experiences.
Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
21
21
years of professional experience
Work History
Restaurant Manager
Blend Williamsburg
Brooklyn, New York
05.2024 - Current
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Restaurant Manager
Ilios
Tulum, Mexico
03.2022 - 06.2024
- Managed daily operations, enhancing customer satisfaction and optimizing staff performance
- Implemented cost-saving measures, reducing expenses and increasing profitability
- Trained and supervised a team of 20, improving service quality and efficiency
- Resolved customer complaints promptly, maintaining high satisfaction levels
- Developed marketing strategies, resulting in increased patronage and revenue
- Committed to fostering a cooperative work environment, ensuring punctuality and strong work ethics in all tasks
- Facilitated cross-departmental synergy, enhancing operational workflow and staff morale
Restaurant Manager
Casa Banana
Tulum, Mexico
02.2019 - 02.2022
- Managed daily operations, boosting customer satisfaction and revenue
- Led a team of 15, enhancing efficiency and reducing turnover
- Implemented inventory control, reducing waste and saving costs
- Resolved customer complaints promptly, increasing repeat business and positive reviews
- Organized themed events, attracting new customers and enhancing the restaurant's reputation
Restaurant Manager
Bâk
Tulum, Mexico
09.2017 - 01.2019
- Managed daily operations, ensuring high customer satisfaction and efficient service
- Increased revenue through effective staff training and strategic menu adjustments
- Implemented inventory control measures, reducing waste and costs
- Resolved customer complaints promptly, enhancing overall dining experience
- Collaborated with kitchen staff to maintain food quality and safety standards
Sous chef
Bank's Seafood Restaurant
Wilmington, United States
04.2015 - 07.2017
- Led kitchen team, ensuring high-quality dishes and efficient service, improving customer satisfaction
- Streamlined inventory management, reducing waste and cutting costs, enhancing overall profitability
- Trained and mentored junior staff, fostering a collaborative environment and boosting team performance
- Developed new menu items, increasing restaurant revenue and attracting repeat customers
Head Chef
Till & Sprocket
New York City, United States
01.2013 - 03.2015
- Demonstrates unwavering commitment to learning fast and working hard, ensuring punctuality and excellence in all culinary tasks
- Led kitchen operations, creating diverse menus, improving customer satisfaction
- Supervised a team of 6 chefs, enhancing team collaboration and productivity
- Implemented cost-effective inventory management, reducing waste
- Trained junior chefs, boosting skill levels and kitchen efficiency
- Maintained high standards of hygiene and safety, ensuring compliance with regulations
Server / linecook
Isabella's
New York City, United States
12.2010 - 11.2012
- Served customers efficiently, ensuring high satisfaction and repeat business
- Prepared and cooked meals, maintaining strict hygiene and quality standards
- Collaborated with kitchen staff to streamline operations and reduce wait times
- Handled customer complaints professionally, resulting in positive resolutions
- Maintained inventory levels, preventing shortages and ensuring smooth service
Server/ linecook
North Italian Cuisine
Austin, United States
01.2008 - 11.2010
- Served customers efficiently, handling up to 50 orders per shift, ensuring high customer satisfaction
- Collaborated with kitchen staff to expedite orders, reducing wait times by an average of 10 minutes
- Prepared and cooked menu items according to recipes, maintaining consistent quality and presentation
- Managed inventory levels, minimizing food waste and optimizing stock usage
- Efficiently managed multiple responsibilities as a server/line cook, ensuring timely service and high-quality meal preparation
Server/linecook
BR Guest Vento
New York City, United States
05.2004 - 12.2007
- Served customers promptly, improving table turnover rate and enhancing guest satisfaction
- Assisted in kitchen operations, ensuring timely preparation and delivery of high-quality dishes
- Collaborated with team to maintain cleanliness and organization in a fast-paced environment
- Resolved customer complaints efficiently, contributing to a positive dining experience
- Eager to learn quickly and contribute effectively, demonstrating strong work ethic, punctuality, and collaborative spirit
Education
Advanced Mexican Cuisine -
Instituto de Puebla
02.2019
Culinary Degree -
Le Cordón Bleu
Austin, TX11.2010
Skills
- Attention to detail
- Organizational skills
- Teamwork
- Leadership
- Time management
- Problem-solving
- Recruitment
Languages
- English
- Spanish
Timeline
Restaurant Manager
Blend Williamsburg
05.2024 - Current
Restaurant Manager
Ilios
03.2022 - 06.2024
Restaurant Manager
Casa Banana
02.2019 - 02.2022
Restaurant Manager
Bâk
09.2017 - 01.2019
Sous chef
Bank's Seafood Restaurant
04.2015 - 07.2017
Head Chef
Till & Sprocket
01.2013 - 03.2015
Server / linecook
Isabella's
12.2010 - 11.2012
Server/ linecook
North Italian Cuisine
01.2008 - 11.2010
Server/linecook
BR Guest Vento
05.2004 - 12.2007
Advanced Mexican Cuisine -
Instituto de Puebla
Culinary Degree -
Le Cordón Bleu
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