Bryan Stockwell
McHenry,IL
Summary
Account Manager with 4+ years of experience owning high-volume customer accounts and managing end-to-end client workflows. Currently manage a book of business of 125 active accounts supporting $675K in annual revenue, serving as the primary point of contact from intake through delivery and repeat business.
Known for building trusted client relationships, coordinating cross-functionally across sales, production, and operations, and proactively resolving issues to protect timelines, revenue, and customer satisfaction. Strong communicator with a track record of retention, execution under pressure, and long-term account growth.
Overview
5
5
years of professional experience
Work History
Account Manager
American Outfitters Ltd
Waukegan, Illinois
06.2021 - Current
- Own a high-volume portfolio of 125 active customer accounts as the primary point of contact, managing relationships, execution, and delivery from intake through repeat business
- Lead account onboarding and ongoing client touchpoints to align on timelines, requirements, and delivery expectations
- Translate customer feedback and requirements into clear internal action plans; coordinate cross-functionally to resolve issues and deliver outcomes
- Track account activity, timelines, and risks to prioritize follow-up, prevent escalations, and maintain accurate documentation and visibility
- Manage $675K in annual account revenue (2025), driving repeat business and retention through responsiveness, execution accuracy, and long-term client relationships
Education
Bachelor of Arts - Communications
Central Michigan University
Mount Pleasant, MI11.2020
Skills
- Account Ownership & Retention
- Client Relationship Management
- Revenue Portfolio Management
- Cross-Functional Coordination
- Project & Timeline Management
- Issue Escalation & Resolution
Websites, Portfolios, and Profiles
- www.linkedin.com/in/bryanstockwe11
Timeline
Account Manager
American Outfitters Ltd
06.2021 - Current
Bachelor of Arts - Communications
Central Michigan University