Bryan Swartz
Upper Sandusky,OH
Summary
Systematic Quality Assurance Manager with an excellent eye for detail and a knack for devising and establishing effective quality procedures, standards and specifications. Talented at clearly specifying quality requirements with suppliers and monitoring procedure performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
QC/ISO Manager
Diamond Door Systems
Upper Sandusky, OH
04.2023 - Current
- Developed and maintained an ISO 9001 quality management system, ensuring compliance with all applicable regulations.
- Created and implemented internal audit procedures to ensure that the organization was meeting its objectives.
- Conducted periodic audits of processes and procedures to identify areas for improvement in the organization's operations.
- Provided guidance on best practices in implementing ISO standards.
- Trained personnel on ISO policies, processes, and procedures.
- Ensured that corrective actions were taken where necessary to maintain process compliance.
- Prepared reports and presentations outlining findings from internal audits and compliance reviews.
- Recommended new methods for improving efficiency across departments.
- Reviewed customer feedback data to identify opportunities for improvement.
Operations Supervisor
Handy Twine Knife Company
Upper Sandusky, OH
03.2020 - 04.2023
- Trained, mentored, and motivated employees to maximize team productivity.
- Evaluated invoices and shipping paperwork for accuracy and compliance.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Reduced process lags and trained team members on best practices and protocols.
Director of Manufacturing
Uni-Grip, Inc.
Upper Sandusky, OH
12.2018 - 01.2020
- Led team of 5 direct reports to evaluate production schedules and orders to arrange required materials and plan staffing needs.
- Prepared and maintained production reports and personnel records.
- Collaborated with technical and administrative teams to develop and implement successful corrective plans.
- Ensured customer requirements were met by changing equipment over to new products.
- Surpassed company objectives by cooperating with staff and team members to share and actualize processes to accomplish established goals.
- Utilized proven problem-solving techniques to improve customer satisfaction and vendor relations.
- Applied lean principles to improve workflow and quality and reduce waste.
- Identified areas for business improvements and utilized client feedback to drive developments.
- Anticipated and addressed production problems, material shortages, equipment malfunctions, and unavoidable delays.
- Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
- Oversaw hiring processes for over 70 permanent and temporary staff.
- Coordinated company projects and programs that supported manufacturing function.
- Analyzed and determined resolutions to multi-faceted issues that affected management and business objectives.
- Managed personnel by implementing company policies, procedures, work rules and disciplinary action.
- Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
Director of Quality and Customer Experience
Uni-Grip Inc.
Upper Sandusky, OH
09.2017 - 12.2018
- Led team of 3 direct reports and developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production
- Specified quality requirements of raw materials with suppliers
- Tracked quality issues with external customers, suppliers and internal plant operations
- Recorded, analyzed and distributed statistical information
- Established and tracked quality department goals and objectives
- Implemented new quality assurance and customer service standards
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction
- Investigated and resolved customer complaints to foster satisfaction
- Managed high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support and awareness
- Improved quality processes for increased efficiency and effectiveness
- Updated quality control standards, methods and procedures to meet compliance requirements
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
- Sorted product and provided expertise on non-conforming product requirements
- Maintained records related to sales, returns and inventory availability
Quality Manager
Uni-Grip Inc.
Upper Sandusky, OH
05.2016 - 09.2017
- Led team of 3 direct reports
- Provided observations, took measurements and performed tests at various stages according to quality control plan
- Devised specifications for processes
- Wrote and implemented new rework procedures to standardize processes and streamline workflow
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
- Updated quality control standards, methods and procedures to meet compliance requirements
- Managed and archived quality documentation and participated in internal and external quality audits
- Equipped and organized facility to comply with company strategy for online and offline quality controls
- Improved quality processes for increased efficiency and effectiveness
- Sorted product and provided expertise on non-conforming product requirements
- Mentored and encouraged employees to strive for excellence while fostering professional growth
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures
- Supervised inspectors and technicians to ensure final output is satisfactory
- Orchestrated and led team in executing gauge repeatability and reproducibility studies cataloging all major devices on floor
- Collaborated with contract representatives and oversaw quality control implementations and reporting
- Calibrated instruments and scales in production area and quality lab
- Rejected defective products and approved correct products
- Developed and deployed production control plans, including creating all related work instructions and procedures
Quality Coordinator
Uni-Grip Inc.
Upper Sandusky, OH
03.2015 - 03.2017
- Executed quality improvement research and studies
- Experimented with products to test and determine reliability
- Developed educational materials used to train staff on QA standards
- Assisted with quality control audits
- Inspected products and worker progress throughout production
- Reported all malfunctions to production executives to ensure immediate action
- Implemented new quality assurance and customer service standards
- Monitored staff organization and suggested improvements to daily functionality
- Tracked quality issues with external customers, suppliers and internal plant operations
- Implemented ISO 9000 quality systems, defining business practices, leading to certification and better business practices
- Specified quality requirements of raw materials with suppliers
- Recorded, analyzed and distributed statistical information
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction
- Applied coaching techniques and tools to support managers and team members in improving performance
- Established and tracked quality department goals and objectives
Education
Bachelor of Science - Majoring in Quality Systems
Bowling Green State University
Bowling Green, OH08.2023
ATS - Applied Technical Study - Management And Technology
Bowling Green State University
Bowling Green, OH12.2021
High School Diploma -
Riverdale High School
Mt.Blanchard, Ohio1997
Skills
- ISO certified
- Lean methodology
- Project management
- Internal / External Audits
- Certified Internal Auditor
- Scheduling people
- Scheduling jobs
- Leadership
- Operations Management
- Teamwork/Collaboration
- Management
- Production
Accomplishments
Effectively implemented ISO 9001:2015 within the Organization
Certified ISO 9001:2015 Internal Auditor
Certification
ISO 9001:2015 Internal Auditor
Critical Thinking, Management Foundations, Communication within Teams, Lean Inventory Management from LinkedIn
Coaching ,Hunting, Fishing, Spending time with family
I coach High School Softball at Upper Sandusky High School. I really enjoy teaching and mentoring the youth on how to deal with failure, how to overcome adversity and always get back up and keep working.
I got into hunting and trapping when I was a kid. My dad was an avid hunter and fisherman, and really enjoyed the time we got to spend together when I was young.
My wife is my rock and enjoy as much time with her and my 2 kids that we can get together.
Timeline
QC/ISO Manager
Diamond Door Systems
04.2023 - Current
Operations Supervisor
Handy Twine Knife Company
03.2020 - 04.2023
Director of Manufacturing
Uni-Grip, Inc.
12.2018 - 01.2020
Director of Quality and Customer Experience
Uni-Grip Inc.
09.2017 - 12.2018
Quality Manager
Uni-Grip Inc.
05.2016 - 09.2017
Quality Coordinator
Uni-Grip Inc.
03.2015 - 03.2017
Bachelor of Science - Majoring in Quality Systems
Bowling Green State University
ATS - Applied Technical Study - Management And Technology
Bowling Green State University
High School Diploma -
Riverdale High School
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