Summary
Overview
Work History
Education
Skills
Timeline
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Bryan Taylor

Houston

Summary

Experienced executive with a proven track record of successfully managing diverse clientele, from small businesses to large NBA clients. Strong expertise in client account retention, business development, and strategic decision-making. Disciplined and forward-thinking leader with exceptional communication and team-building abilities.

Overview

12
12
years of professional experience

Work History

Senior Membership Services Executive

Houston Rockets
07.2024 - Current
  • Expanded and retained by book of business to over 500 accounts
  • Exceeded renewal rate for my members over 100% ($3.3M)
  • Generated over $400K of New Business Revenue
  • Generated over $200k of Upgrade Revenue
  • Cross-departmental collaboration when hosting big groups to games for special occasions

Membership Services Executive

Houston Rockets
02.2022 - 07.2024
  • -Responsible for creating and maintaining an above average experience for over 450 season ticket members; while also renewing their membership.
  • -Reached 100% of my renewal goals every season ($2.8M)
  • -Over $100k in Upgrade revenue annually
  • -Over $300k in New Business revenue
  • - Resolved on-site issues with clients during games, galas, concerts, and events.

Sales Associate

Houston Rockets
04.2021 - 02.2022
  • Built a client base with nearly $100k sold in post-covid year after the NBA shutdown
  • Met with businesses, clients, and former clients to tour Toyota Center
  • Worked every game meeting existing and new clients
  • Promoted to Ticket Services for my performance in this roll

Sales Intern

Daktronics
11.2019 - 08.2020
  • Assisted with digital display showings across the country
  • Assisted with the day-to-day operations of the regional sales team
  • Led a project during covid for VA signage across the country
  • Gained insightful knowledge about the sales world and how B2B operates

Events Intern

Tiger Athletic Foundation
05.2016 - 04.2018
  • Led all tailgate parties/events prior to games for donors
  • Assisted with major fund raising events for the university including the annual golf tournament
  • Worked in baseball, basketball, and football's premium areas
  • Interviewed, hired, and directed a group of 10 student-workers to assist with events

Warehouse and Delivery Manager

Country Table
03.2014 - 01.2015
  • -Organized, cleaned, packed, and distributed over 200 bundles a day
  • -Made schedule for the week of delivery based on inventory/client demand

Facility Maintenance and Upkeep

LSU Golf Course
10.2013 - 03.2014
  • -Maintained the cleanliness of the facility
  • -Assisted the Pro in daily duties
  • -Fixed any issues with carts, other issues on the course
  • -Participated in tournaments working the Tee Box

Education

Master of Arts - Sports Marketing

Louisiana State University
Baton Rouge, LA
03-2019

Bachelor in Sports Administration - Kinesiology

Louisiana State University
Baton Rouge, LA
03-2016

Skills

  • Customer retention
  • Sales
  • Cross-functional team leadership
  • Growth planning
  • New business development
  • Communication skills
  • Strategic planning
  • Interpersonal skills
  • Client account management
  • Team player
  • Time and resource optimization
  • Leadership/communication skills
  • Problem resolution

Timeline

Senior Membership Services Executive

Houston Rockets
07.2024 - Current

Membership Services Executive

Houston Rockets
02.2022 - 07.2024

Sales Associate

Houston Rockets
04.2021 - 02.2022

Sales Intern

Daktronics
11.2019 - 08.2020

Events Intern

Tiger Athletic Foundation
05.2016 - 04.2018

Warehouse and Delivery Manager

Country Table
03.2014 - 01.2015

Facility Maintenance and Upkeep

LSU Golf Course
10.2013 - 03.2014

Master of Arts - Sports Marketing

Louisiana State University

Bachelor in Sports Administration - Kinesiology

Louisiana State University

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