Bryan Thomas

• Coordinated audience logistics on set for various televised talk shows, award shows, concerts, movie premieres, and events
• Established strong relationships with clients, resulting in repeat business and increased referrals.
• Fostered a positive working environment by promoting open communication channels among team members during projects.
• Boosted audience engagement with high-quality content through close collaboration with creative teams.
• Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.

• Conducted extensive amounts of telephone and in person interviews with cases, contacts and visitors to field sites throughout New York City
• Effectively identified resource needs such as housing services, government benefits, food resources, health insurance, legal services and more amongst diverse groups of COVID-19 patients
• Collaborated at field sites with nurse practitioners to determine the best course of action for cases in need of immediate isolation and social services
• Engaged in canvassing efforts on sit to support homelessness prevention initiatives effectively raising awareness and finding resources for at risk individuals and families
• All data was imputed and collected in a confidential manner according to New York State guidelines

Experience using: Twilio Flex, Salesforce, Webex, Microsoft Applications, Zoom, ADP, Paylocity

• Assisted in sales, customer service and human resources objectives to increase experience and gain broad company perspective
• Worked at Newark Airport in the Enterprise 'Best of the Best program' was a selected member of Manager Trainees who exemplified positive character traits, and service
• Performed site manager duties diligently coordinating all aspects of on-site operations to ensure project success.
• Responsibilities included overseeing personnel, managing resources, enforcing safety protocols, and maintaining adherence to timelines and budgets.
• Responded to advanced issues with a professional and relationship-focused approach
• Fostered a collaborative and motivated work environment, inspiring team members to achieve excellence and surpass expectations.
• Collaborated with other managers to plan and direct organizational tasks
• Worked with the area manager on more efficient training involving corporate financials, service and leadership skills.