Bryan Thompson
Ellicott City,MD
Summary
I am a dedicated hard worker, who works well with other and independently. I am a very versatile person who is motivated and can accomplish a variety of task including problem solving, customer service and working with a variety of tools and equipment. I am looking to expand my knowledge and strengths and help to aid the community.
Overview
15
15
years of professional experience
Work History
Business Owner
Merry Acres Landscape & Lawn Maintenance
03.2014 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Worked as a team with my employees to over come challenge's and problem solve.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Provided elite customer service calmly resolving any problems.
- Work with all types of power equipment daily in all weather conditions.
- Maintained all vehicles and equipment to make sure in safe operating condition
Assistant Farm Manager
Merry Acres Farm
04.2009 - Current
- Work as a team with employees in accomplishing farm related task such as stacking hay, fixing fence caring for animals in all weather conditions .
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Completed structural inspections to determine maintenance requirements and organize repairs.
- Preform all Maintenance, repairs and welding fabrication on equipment.
- Monitored inventory levels of supplies to maintain optimal stock for efficient farm operations.
- Maintained open communication channels with Farm Manager to address issues promptly, resulting in increased operational efficiency.
- Enhanced animal welfare with regular health checks, vaccinations, and proper nutrition.
Assistant Manager
Turf Valley Resort
04.2010 - 02.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Responsible for 350acers of golf course and Hotel property.
- Developed strong working relationships with staff, fostering a positive work environment.
- Designing and maintaining All landscape and hardscaping on the property.
- Problem solved many challenges on building and constructing Bridges, Drainage installation and retaining walls.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects and tasks.
Education
Certification - Welding
Carroll Community College
Westminster, MD2007
High School Diploma -
Century High School
Sykesville, MD06.2004
Skills
- Customer Service
- Customer Relations
- Problem solving
- Driven and Determined
- Employee Training
- Project Management
- Coaching and Mentoring
- Decision-Making
- Teamwork and Collaboration
- Quick learner
- Equipment operation
- Mechanically inclined
Timeline
Business Owner
Merry Acres Landscape & Lawn Maintenance
03.2014 - Current
Assistant Manager
Turf Valley Resort
04.2010 - 02.2014
Assistant Farm Manager
Merry Acres Farm
04.2009 - Current
Certification - Welding
Carroll Community College
High School Diploma -
Century High School
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