Bryan Tylee
Billing Manager
Raleigh,NC
Summary
Detail-oriented, analytical, and creative professional with a strong focus on business development. Eager to leverage a passion for finance in a challenging role. Over the past 4 years, gained valuable experience in finance areas including accounts receivable, revenue management, and billing. Committed to making a meaningful impact in every endeavor, determined to work diligently towards achieving goals.
Overview
11
11
years of professional experience
Work History
Billing Manager
Allbridge, LLC
10.2023 - Current
- Work closely with our A/R Manager to ensure that our invoices are accurate and can be quickly processed for payment.
- Collaborate with cross-functional teams to resolve billing-related issues swiftly, minimizing negative impacts on overall operations.
- Tasked with preparing sales orders for billing, with over 7,000 invoices going out each month.
- Conducted periodic reviews of existing processes to identify areas of potential cost savings or efficiency improvements.
- Ensure that we recognize revenue correctly, per ASC 606, and that our other accounting practices that relate to billing and revenue are aligned with GAAP.
- Responsible for reviewing recurring revenue, exceeding $10,000,000 per month in MRR.
- Reviewing specific income accounts to ensure accuracy in reporting and to explain the variances that occur monthly.
- Need to be able to explain to leadership why certain accounts may vary from previous averages and variances against our AOP.
- In charge of a team of 2 Billing Associates and 1 Senior Biller.
- Manage monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Tasked with determining our team’s goals and assisting my direct reports to be able to best complete their tasks.
- Began working with project billing and revenue, including reconciling projects, dealing with AIA billing, and working with Project Managers to ensure we have proper documentation, including all Change Orders and Completion Documents for us to complete final billing for our installation projects.
- Tasked with various month end close activities including, booking entries, completing CSV imports for our prepaid expenses with our biggest vendor, and managing all billing activities that impact the P&L.
- Review billing problems, researched issues, and resolved concerns.
- Reduce errors and discrepancies in invoicing by closely monitoring billing data and conducting regular audits.
- Review contracts for accuracy before finalization, ensuring that all agreed-upon terms were documented correctly per customer negotiations. This led to developing a plan to assess Virtual Credit Card payment fees on invoices that has saved the company around $45k per month.
- Maintained up-to-date knowledge of industry regulations and compliance requirements, ensuring the department remained compliant at all times.
- Conducted regular analysis of billing department performance, identifying trends and areas for improvement to inform strategic planning.
Billing Associate
Allbridge, LLC
07.2022 - 10.2023
- Moved to the billing team and immediately began owning the new contracts setup in Salesforce and the termination process in both Salesforce and NetSuite.
- Was asked to start working on our government accounts and began to learn WAWF and Tungsten invoicing portals.
- Asked for more responsibility and more tasks in the month end close.
- Began also taking on and learning new tasks such as csv imports into NetSuite, building waterfall reports in Excel to review various revenue accounts and took it upon myself to begin completing a monthly termination report to assist our leadership in determining trends and factors that were causing customers to leave.
- Assisted clients with requests for invoice copies, ledger details and explanation of accounts receivable amounts owed.
- Enhanced client satisfaction by promptly addressing and resolving billing inquiries, discrepancies, or disputes.
- Played a key role in system migration from ConnectWise and Quickbooks to NetSuite, ensuring seamless transitions from old platforms to new solutions with minimal disruptions to billing processes.
Accounting & Collections Representative
Allbridge, LLC
10.2020 - 07.2022
- Was assigned over 1k accounts to work through trying to collect past due invoices, resolve invoice disputes, and reconcile accounts.
- Worked in NetSuite and Salesforce extensively, utilizing the planned invoice module in the latter.
- Became the collections lead for a newly acquired company, Ipanema Solutions, and was responsible for reporting on the collection’s status and A/R aging for these accounts.
- Began working in billing & cash apps roles for Ipanema while also continuing work with Allbridge accounts. Learned ConnectWise and worked in QuickBooks to complete these tasks.
- Reviewed collection reports to determine status of collections and amounts of outstanding balances.
- Demonstrated exceptional problem-solving abilities in addressing complex collection scenarios, leading to successful resolutions.
- Processed payments and applied to customer balances.
Account Manager
TRW Electric and Supply
04.2014 - 07.2020
- Assisted customers with price quotes and delivery lead times, sourcing hard to find and end-of-life products, logistics which included line down situations and after sale customer service.
- Was able to keep our profit margin high while also providing quality products to customers with a quick turnaround.
- Helped increase our revenues by 100% by marketing our business to potential customers and highlighting the advantages of working with TRW.
- Built and managed relationships with customers which allowed us to increase our monthly revenues by over 100%.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Created and edited product pages for our E-commerce website to increase rankings on SEO.
- Ended up in the first few searches for all major product lines we carried.
- Worked with QuickBooks daily to bill customers, post payments on invoices, reconcile accounts whenever a discrepancy occurs, and worked to collect past due invoices.
- Was able to collect payments in a timely manner on over 90% of the past due invoices.
- Analyzed the credit risk for customers applying for credit terms. This resulted in very few past due invoices for my customers that were put on terms.
- Used Excel to track sales projections to understand certain trends or the effectiveness of quoting system.
- Was able to determine an average of around 20% sales on the amount we quoted which allowed us to focus on bringing in more quotes.
Team Member
Lowe’s Foods
12.2013 - 04.2014
- Learned all required tasks quickly to maximize performance.
- Worked in both the deli and as a stock clerk while searching for a full-time position.
- Responsible for breaking down trucks when they arrived in the mornings, maintaining a clean shopping environment, and rotating necessary products to ensure freshness
- Responsible for breaking down trucks when they arrived in the mornings, maintaining a clean shopping environment, and rotating necessary products to ensure freshness.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals. This included assisting customers in the meat and seafood section even though I had no formal training.
Education
Bachelor of Science - Business Management
Clemson University
Clemson08.2012
Skills
- Experienced in Microsoft Office Suite
- QuickBooks Proficiency
- Shopify Platform Proficiency
- Supply Chain Coordination
- NetSuite Application Knowledge
- Team Leadership
- Invoice Management
- Inventory Control
- Salesforce Proficiency
- Audit support
- Collaboration and teamwork
- Billing software
Accomplishments
- Collaborated with team of 6 in the development of better data recording tactics. With this team, we reviewed thousands of Service Contracts to ensure we had accurate data entry in our ERP.
- Achieved improved customer relations through helping with invoice template redesign. This improvement reduced the issues regarding invoicing.
Timeline
Billing Manager
Allbridge, LLC
10.2023 - Current
Billing Associate
Allbridge, LLC
07.2022 - 10.2023
Accounting & Collections Representative
Allbridge, LLC
10.2020 - 07.2022
Account Manager
TRW Electric and Supply
04.2014 - 07.2020
Team Member
Lowe’s Foods
12.2013 - 04.2014
Bachelor of Science - Business Management
Clemson University
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