BRYAN URBANO
North Hollywood,CA
Summary
Dynamic professional with strong organizational and administrative skills honed in a structured office environment, eager to transition into a new field. Proven expertise in data entry and record-keeping, emphasizing accuracy and efficiency essential for thriving in fast-paced, collaborative settings. Equipped with excellent attention to detail and readiness to quickly adapt to new systems and procedures, poised to contribute effectively in an Intermediate Clerk role. Passionate about leveraging and further developing skills in data entry and document management to support organizational success.
Overview
4
4
years of professional experience
Work History
Security Officer - BRT
Allied Universal Security
09.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitors and patients, related to facility safety or access control procedures.
- Your role likely involves quick decision-making, evaluating patient behaviors, and determining appropriate responses or interventions.
- Being part of the BRT Team likely means you're used to documenting sensitive patient information (HIPPA) especially when a certain situation happens during any incidents revolving the patient.
- As a member of the BRT team, we are accustomed to communicate effectively under pressure especially when it comes to deescalating situations with patients or collaborating with other departments (Nursing Staff BRT's)
- Dealing with behavioral health issues involves sensitivity, confidentiality, and ensuring patients dignities
- Write and type of incident reports on the situations that were dealt with by the BRT Team.
Armored Truck Driver
Sectran Security
09.2023 - 05.2024
- Verified paperwork for accuracy prior to loading and unloading.
- Maintained daily logs of assigned routes and stops.
- Adhered to strict safety protocols while operating an armored truck.
- Monitored traffic conditions to avoid potential hazards on the road.
- Completed required paperwork accurately at each stop along the route.
- Provided excellent customer service when interacting with clients.
- Ensured that all deliveries were made in accordance with company policies and procedures.
- Followed established guidelines for handling cash deposits or withdrawals.
- Responded quickly to emergency situations by following appropriate protocols.
- Maintained safety and security of armored vehicles by properly securing valuables, locking vehicle doors and consistently observing surroundings.
- Communicated with dispatch to discuss and report disturbances or occurrences on route.
Supervisor
O'Reillys Auto Parts
01.2022 - 09.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Associates Degree - Student
Los Angeles Valley College/California State University of Northridge
Valley Glen, California06-2026
High School Diploma - Student
Ulysses S. Grant High School
Valley Glen, California05.2019
Skills
- Bilingual communication (English & Spanish)
- Great Communication Skills
- Team leadership
- Effective organization
- Information gathering
- Computer Literacy
- Data Analysis and Statistics
- Interpersonal Communication
- Efficient data entry skills
- Document management
- Spreadsheet management
- Customer service excellence
- Quality control
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Security Officer - BRT
Allied Universal Security
09.2024 - Current
Armored Truck Driver
Sectran Security
09.2023 - 05.2024
Supervisor
O'Reillys Auto Parts
01.2022 - 09.2023
High School Diploma - Student
Ulysses S. Grant High School
Associates Degree - Student
Los Angeles Valley College/California State University of Northridge
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