Bryan Vanwinkle
Ozark,Missouri
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
15
15
years of professional experience
Work History
Associate Business Manager
The Chainey Group LLC. (Home Construction/ Repair)
01.2022 - 12.2023
- Improved client satisfaction by providing exceptional service and support in managing business accounts.
- Enhanced operational efficiency by streamlining workflow processes and implementing time-saving strategies.
- Developed strong working relationships with key sub-contractors to optimize collaboration and communication.
- Directed resource allocation, ensuring optimal utilization of personnel, equipment, and facilities in alignment with business goals.
President of Operations
Executive Imaging Solutions Inc.
05.2011 - 11.2021
- Enhanced customer satisfaction through the development and execution of targeted service initiatives.
- Managed cross-functional teams to ensure successful project completion and optimal team performance.
- Developed key performance indicators, leading to improved departmental accountability and results tracking.
- Aligned organizational goals with industry trends through comprehensive market research analysis.
COS - Front End Supervisor
Sam's Club
05.2009 - 08.2010
- Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
- Collaborated with store management to develop strategies for improving overall store performance and customer satisfaction.
- Managed inventory levels in the front-end area to avoid stockouts or overstock situations, ensuring optimal product availability.
- Resolved escalated customer complaints with diplomacy and professionalism, maintaining strong relationships with clientele.
Business to Business Outside Sales Representative
Sams Club
08.2009 - 11.2009
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Analyzed competitor activities and market trends, adjusting sales tactics accordingly for optimal results.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
Education
No Degree - Clinical Psychology
Harding University
Searcy, ARSkills
- Product Management
- Operations Management
- Customer Service
- Business Development
- Documentation And Reporting
- Strategic Planning
- Employee Management
- Client Relationship Management
- Contract Management
- CRM Software
- Risk Assessment and Management
- Data Confidentiality
References
* I have left all jobs in positive standing with the ability to be re-hired.
References available upon request.
Timeline
Associate Business Manager
The Chainey Group LLC. (Home Construction/ Repair)
01.2022 - 12.2023
President of Operations
Executive Imaging Solutions Inc.
05.2011 - 11.2021
Business to Business Outside Sales Representative
Sams Club
08.2009 - 11.2009
COS - Front End Supervisor
Sam's Club
05.2009 - 08.2010
No Degree - Clinical Psychology
Harding University
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