Diamond Smith

• Followed schedules and routes to maintain timely arrivals and departures.
• Reported delays, accidents or other traffic and transportation situations to supervisor.
• Complied with local traffic regulations and safety requirements for bus operation.
• Followed all safety protocols when transporting students with special needs or disabilities.
• Transported students to school in a timely manner while keeping assigned route schedule.

• Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
• Prepared lesson materials and visual aids to reinforce lesson concepts.
• Supported teachers by preparing materials, setting up equipment, and organizing supplies.
• Implemented classroom rules and procedures to maintain discipline and order.
• Supervised students during lunchtime, field trips, assemblies, and other activities.

• Monitored children's play activities to ensure safety.
• Maintained safe play environment.
• Used positive reinforcement and behavior modeling to instill discipline in children.
• Maintained organized and clean classroom and play areas.
• Assisted children in development of social, communication and problem-solving skills.

Daycare

• Completed day-to-day duties accurately and efficiently.
• Monitored children during nap time, ensuring a quiet and restful environment.
• Maintained safe play environment.
• Prepared meals and cleanup, including serving food, setting tables, and washing dishes.
• Enforced rules to teach good manners and maintain safe environment.
• Taught children how to complete basic crafts such as paintings, drawings and decorations.
• Balanced schedules to promote optimal rest, play and educational periods.

• Greeted visitors entering establishment to determine nature and purpose of visit.
• Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
• Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
• Managed company database and ensured the accuracy of contact information.
• Coordinated company events with venues and advised staff of pertinent details.
• Maintained daily calendars, set appointments with clients and planned daily office events.

• Adhered strictly to company policy guidelines when dealing with customers.
• Maintained work area and kept cash drawer organized.
• Responded quickly to emergency situations by alerting management when necessary.
• Performed opening and closing procedures including counting cash drawers and preparing deposits.
• Created lost ticket form to replace missing ticket.
• Counted cash in register drawer at beginning and end of each shift to report total.
• Ensured the security of all cash in the register drawer at all times.
• Monitored parking lot traffic and directed patrons to open spots as needed.

• Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
• Listened to customer needs to identify and recommend best products and services.
• Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
• Posed as models for advertising, artistic creation and display of goods.
• Reviewed monthly performance against targets set by management team.

• Greeted customers, answered questions and recommended specials to increase profits.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
• Assisted in training new servers.
• Explained menu items, describing ingredients and cooking methods upon request.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Maintained records of transactions made during shift as required by law or company policy.

• Collected payments and provided accurate change.
• Maintained records related to sales for store management.
• Processed returns, exchanges, and refunds in accordance with company policies.
• Received and displayed product shipments on store retail shelves upon delivery.
• Handled customer complaints in a professional manner.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

• Operated cash register or POS system to receive payment by cash, check and credit card.
• Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
• Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
• Kept check-out areas clean, organized and well-stocked to maintain attractive store.
• Helped customers find specific products, answered questions, and offered product advice.
• Collected payments and provided accurate change.
• Worked closely with front-end staff to assist customers.

• Operated cash register or POS system to receive payment by cash, check and credit card.
• Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
• Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
• Kept check-out areas clean, organized and well-stocked to maintain attractive store.
• Scanned merchandise using point-of-sale system for accurate purchase totals.
• Helped customers find specific products, answered questions, and offered product advice.
• Collected payments and provided accurate change.
• Worked closely with front-end staff to assist customers.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Issued receipts, refunds, credits or change due to customers.