MS Office
Bryan Vazquez
Account Executive/ Licensed Practical Nurse
Miami,FL
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service. As well as a Proficient and compassionate nursing team member offering outstanding patient-facing experience.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
Account Executive/Marketing Consultant
Nation’s Best Home Health Care
Miami, FL
11.2020 - Current
- Managed and added client data using Microsoft office, increasing efficiency by 20% and driving up new client relationships.
- Established public relations program for interpretation of agency’s services and to foster good working relations with physicians and community agencies.
- Traveled throughout Tri-county territory to provide home-healthcare services to adult and elderly patients diagnosed with chronic/terminal conditions, convalescing from surgical procedures or recovering from serious illnesses and injuries.
- Leveraged CRM to collect, organize and manage sales data and customer information.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Created effective marketing campaigns to reinforce branding initiatives and maximize outreach.
Licensed Practical Nurse
Nations Best Home Health Agency
Miami, FL
05.2017 - Current
- Advised and coached patients progressing from hospitals, rehab facilities and other medical organizations to at-home treatment settings.
- Collaboratively communicated with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Plans and manages patient care according to each patient’s need.
- Interviews patients and records their medical history and physical condition on EMAR software.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Helped to develop, improve and implement nursing policies and procedures.
- Advised and coached patients progressing from hospitals, rehab facilities and other medical organizations to at-home treatment settings.
- Maintained highest levels of patient satisfaction, generating referrals to maintain productivity levels for agency.
- Traveled to patients' homes on daily basis to assess health conditions and provide superior level of nursing care.
- Proficiently documented patient vitals, behaviors and conditions on Kinnser EMAR to communicate concerns to supervising nurse.
Senior Administrator
Operation Allies Refuge, BSP Solutions
Blackstone, VA
08.2021 - 03.2022
- Assume management responsibility for assigned services and activities of the Administrative Division
- Manage and participate in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommend and administered policies and procedures
- Plan, direct, coordinate, and review the work plan for assigned staff; assign work activities, projects, and programs; review and evaluate work products, methods, and procedures; meet with staff to identify and resolve problems
- Perform a variety of personnel administration functions; review employee evaluations; ensure accuracy and completeness; review formal documents including reprimands, suspensions, and terminations
- Select, train, motivate, and evaluate assigned personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
- Managed quality and accuracy of documents, and coordinated movements between different personnel and departments.
- Computerized office activities, maintained customer communications and tracked records daily proficiently using microsoft office.
- Coordinated with HR department to handle payroll and personnel databases.
- Implemented business initiatives to optimize day-to-day operations, resulting in 80% increase in productivity.
- Oversaw HR training, coaching, mentoring and staff retention.
Care Coordinator
Vega Medical Center
Miami, FL
01.2015 - 11.2020
- Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Implemented and integrated a new EMAR software to maintain records of services performed and patient conditions, driving efficiency and boosting practice revenue.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Managed 10 employees with various personalities and from different cultures for large -physician practice.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
Registered Behavior Technician
Positive Behavior Supports Corporation
Miami, FL
01.2017 - 08.2020
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
- Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Supported client using principles of applied behavior analysis.
- Learned specialized behavior approaches to implement behavioral strategies.
- Used CentralReach, Microsoft Sharepoint software to document patient information, progress notes and treatment plans.
- Exercised physical dexterity to safely implement crisis management interventions and therapeutic holds.
- Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
Clinical Research Coordinator
Vega Medical Center
Miami, FL
03.2016 - 03.2020
- Screened patient records, databases and physician referrals to identify prospective candidates for research studies.
- Collected data and followed research protocols, operations manuals and case report form requirements.
- Coordinated clinical trials focused on disorders such as Congestive Heart failure, pulmonary hypertension, Tardive dyskinesia, Turretes Syndrome, etc.
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
- Monitored unit budget to meet financial objectives for spend rate and funding.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Photographer/Videographer
Photoboothbros
Fort Lauderdale, FL
08.2016 - 01.2018
- Tracked inventory of all photo lab products and equipment
- Photographed high-quality images for both print and Internet distribution
- Selected and altered secondary photographic features such as backdrops and lighting
- Handled cameras operating at several thousand frames per second
- Consulted with supervisors to handle any unusual problems and alter existing equipment
- Planned and prepared for all on-location and studio shoots
- Coordinated with and supervised vendor studios.
- Set up for shots according to production schedules, weather and lighting conditions and available equipment.
- Produced original video content by working collaboratively with producers, designers and art specialists to facilitate multimedia production.
Bartender
Bahama Breeze
Miami, FL
05.2014 - 05.2017
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Obtained cash bank and stocked service bar to prepare for operation.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Transporter
The Sterling Aventura
Hollywood, FL
05.2014 - 08.2014
- Maintained vehicle in clean and safe manner to maximize passenger satisfaction
- Stored passenger luggage and personal items with care for safety and security
- Answered, scheduled and responded to reservation calls at specific times and locations
- Transported high-value clients with professionalism and discretion.
- Maintained accurate logs of equipment deliveries and patient trips and submitted documentation at end of shift.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
Childcare Counselor
Our Children's Planet Learning Center
Miami, FL
05.2010 - 08.2014
- Promoted good behavior by using the positive reinforcement method
- Promoted language development skills through reading and storytelling
- Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps
- Encouraged and modeled positive interactions and notified parents of behavioral issues.
- Dressed children and changed diapers
- Sparked imagination by helping children discover new things each day
- Work with the disabled population, in an environmental setting, that promotes learning and positive behavior
- Designed and administered lesson plans and activities to foster child engagement.
Education
Bachelor of Science - Nursing
Miami Regional University
Miami, FL 01.2019 - 08.2021
License Of Practical Nursing in Practical Nursing -
Miami Killian Senior High School
Miami, FL 08.2015 - 08.2016
High School Diploma -
Miami Killian Senior High School
Miami, FL 08.2010 - 05.2014
Skills
Self-motivated
Certification
AED Certification
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Software
G-suite
Kinnser
Central Reach
Salesforce
Timeline
Senior Administrator
Operation Allies Refuge, BSP Solutions
08.2021 - 03.2022
Account Executive/Marketing Consultant
Nation’s Best Home Health Care
11.2020 - Current
Bachelor of Science - Nursing
Miami Regional University
01.2019 - 08.2021
Licensed Practical Nurse
Nations Best Home Health Agency
05.2017 - Current
Registered Behavior Technician
Positive Behavior Supports Corporation
01.2017 - 08.2020
Photographer/Videographer
Photoboothbros
08.2016 - 01.2018
Clinical Research Coordinator
Vega Medical Center
03.2016 - 03.2020
License Of Practical Nursing in Practical Nursing -
Miami Killian Senior High School
08.2015 - 08.2016
Care Coordinator
Vega Medical Center
01.2015 - 11.2020
Bartender
Bahama Breeze
05.2014 - 05.2017
Transporter
The Sterling Aventura
05.2014 - 08.2014
High School Diploma -
Miami Killian Senior High School
08.2010 - 05.2014
Childcare Counselor
Our Children's Planet Learning Center
05.2010 - 08.2014
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