Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic
Bryan Veltman-Stamey

Bryan Veltman-Stamey

Belcamp,MD

Summary

Dynamic and results-driven professional with extensive experience at McDonald's, excelling in customer service and teamwork. Proven ability to enhance order accuracy and improve customer satisfaction through efficient multitasking and effective training. Skilled in food safety protocols and committed to maintaining high standards in fast-paced environments.

Experienced with fast-paced food service operations and training team members. Utilizes effective communication and leadership to ensure team cohesion and operational efficiency. Track record of maintaining consistent quality and customer satisfaction.


Overview

7
7
years of professional experience
1
1
Certification

Work History

Fast Food Crew Trainer

McDonald's
10.2024 - Current
  • Taught new team members correct procedures for all areas of operations.
  • Collaborated with team members to complete tasks quickly during peak hours, minimizing wait times for customers.
  • Maintained a clean dining area for guests, ensuring a positive experience with every visit.
  • Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
  • Improved customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing efficient and friendly service during peak hours.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Expedited orders with accuracy, resulting in reduced wait times for customers.
  • Utilized strong problem-solving skills when addressing equipment malfunctions or other unexpected challenges within the workplace environment.
  • Worked front counter, drive-thru and other areas.
  • Supported management in achieving operational efficiency by completing additional tasks as assigned.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Accurately operated cash register to process customer payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Babysitter

Warshall Family
10.2024 - Current
  • Communicated positively with children and guardians.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.

Pressure Washer Technician

HarcoPressure
04.2024 - Current
  • Demonstrated strong attention to detail in all aspects of work, resulting in high-quality outcomes for clients.
  • Delivered timely and efficient pressure washing services for commercial and residential clients, resulting in high customer satisfaction.
  • Conducted quality control inspections after each job completion to ensure thoroughness and client satisfaction.
  • Used scrapers, brushes and cleaners to eliminate layered on dirt, mud, or debris.
  • Enhanced customer satisfaction by providing thorough and efficient power washing services.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Handled delicate surfaces with care, preventing damage while achieving thorough cleaning results.

Crew Member

McDonald's
01.2022 - 07.2022
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
  • Prepared food items according to recipe to drive quality and consistency.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Operated grills, fryers and ovens to cook food items.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Trained and assisted new kitchen staff members.

Cabinet Finisher

Nhance Wood Refinishing
04.2018 - 05.2020
  • Improved the efficiency of cabinet finishing tasks by implementing an organized workflow system.
  • Continuously improved personal skills and knowledge in the field of cabinet finishing through ongoing professional development opportunities.
  • Achieved a high-quality finish on cabinets by meticulous preparation and Sanding techniques
  • Installed hardware such as drawer pulls, hinges, and handles.
  • Installation understanding

Education

Food Safety And Hospitality

Aberdeen High School
Aberdeen, MD
05-2025

Skills

  • Order accuracy
  • Maximizing Priorities
  • Food safety
  • Customer service
  • Teamwork and collaboration
  • Cash handling
  • Worker training
  • Service training
  • Inventory control
  • Multitasking
  • Chemical handling
  • Pressure washing techniques
  • Willingness to learn
  • Heavy lifting
  • Food safety protocols

Affiliations

  • Dematha Catholic High School

Certification

ServSafe Food Handler Certification

Work Type

Full Time

Timeline

Fast Food Crew Trainer

McDonald's
10.2024 - Current

Babysitter

Warshall Family
10.2024 - Current

Pressure Washer Technician

HarcoPressure
04.2024 - Current

Crew Member

McDonald's
01.2022 - 07.2022

Cabinet Finisher

Nhance Wood Refinishing
04.2018 - 05.2020

Food Safety And Hospitality

Aberdeen High School

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