Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryan Wallis

Santa Rosa Beach,FL.

Summary

Experienced individual providing high-quality support to various employers. Highly organized and detail-oriented with great multitasking and task prioritization skills. Results-driven candidate with successful track record of providing optimal support in busy environments. Adept at handling multiple projects and prioritizing tasks. Dedicated and eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights. Strong communication and interpersonal skills and committed to pursuing best practices related to the clients mission development and retention.

Overview

25
25
years of professional experience

Work History

General Maintenance Technician

Amentum
05.2022 - Current
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision and support the mission.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Inspected and maintained equipment to keep items in top working condition.
  • Operated varied power tools and heavy machinery complete repairs and projects in a time sensitive environment.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
  • Worked along side the client to target issues and uncover methods that would increase operational efficiency and effectiveness.

Agent

Norton Insurance of Florida
01.2018 - 01.2022
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
  • Identified potential risks in client businesses and recommended appropriate insurance coverage.
  • Developed and implemented marketing strategies to boost sales and increase customer base.

Account Executive/Office Manager

Williams Insurance Agency
01.2013 - 01.2018
  • Managed accounts to retain existing relationships and grow share of business.
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Underwriter

AMICA INSURANCE
01.2007 - 01.2013
  • Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
  • Evaluated applications to determine insurance coverage and appropriate risk classifications.
  • Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
  • Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
  • Collaborated with other professionals to develop innovative underwriting solutions.
  • Studied insurance industry changes, remaining up-to-date with latest trends and protocols.
  • Analyzed data to identify trends and predict future insurance needs.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Executive Producer/Branch Mgr

DUNCAN & ASSOCIATES
01.2004 - 01.2007
  • Explained detailed policy concepts in easy-to-understand terms.
  • Offered detailed information about products and binding coverage.
  • Reviewed, shopped and processed renewals.
  • Received inbound phone calls and electronic quote submissions.
  • Provided advice, answered queries and escalated complaints to management.
  • Educated clients on insurance policies and procedures.
  • Met with customers to provide information about available products and policies.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Generated leads through cold-calling, networking and other outreach methods.

Operations Specialist 2​

U.S. NAVY, S. Navy​
01.1999 - 01.2004
  • Function as plotters, radio-telephone and Command and Control sound-powered telephone talkers and maintain Combat Information Center (CIC) displays of strategic and tactical information
  • Operate surveillance and altitude radars' Identification Friend or Foe (IFF), and associated equipment
  • Serve as Air Traffic Controllers for helicopters and fixed-wing supersonic jet aircraft
  • Serve as watch supervisors and section leaders; interpret and evaluate presentations and tactical situations and make recommendations to supervisors during watch conditions
  • Apply a thorough knowledge of doctrine and procedures applicable to CIC operations contained in U
  • S
  • Navy Instructions and Allied or U.S
  • Navy Publications and procedures necessary for radar navigation contained in Naval Oceanographic Office publications
  • Provide to the command technical information and assistance related to Anti-Surface Warfare, Anti-Air Warfare, Anti-Submarine Warfare, Amphibious Warfare, Mine Warfare, Naval Gunfire Support, and search and rescue operations, and other matters pertaining to the Operations Specialist's area
  • The duties performed by Operations Specialists include:
  • Plot a ship's position, heading, and speed;
  • Operate common marine electronic navigation instruments including radar systems;
  • Provide target plotting data to the combat information center based on information received from target tracking devices
  • OS-0342 Global Command and Control System Common ​Operational Picture/Maritime (GCCS COP/M) Operator-​Description of NEC:​ Performs Joint Services and Navy specific​ applications and processes
  • Manages C4I information; database management functions, communications operations and Force Over-the Horizon Track Coordinator (FOTC) functions, utilizing the Unified Build (series) software
  • Training is accomplished using hardware and software currently installed in the fleet.

Education

No Degree - Business Management

Collin County Community College District
McKinney, TX
03.2013

High School Diploma -

Frisco High School
Frisco, TX
1995

Skills

  • Problem-Solving Ability
  • Mission Support
  • Improve Performance
  • Materials Planning and Logistics
  • Operations Improvement
  • Timely Project Completion

Timeline

General Maintenance Technician

Amentum
05.2022 - Current

Agent

Norton Insurance of Florida
01.2018 - 01.2022

Account Executive/Office Manager

Williams Insurance Agency
01.2013 - 01.2018

Underwriter

AMICA INSURANCE
01.2007 - 01.2013

Executive Producer/Branch Mgr

DUNCAN & ASSOCIATES
01.2004 - 01.2007

Operations Specialist 2​

U.S. NAVY, S. Navy​
01.1999 - 01.2004

No Degree - Business Management

Collin County Community College District

High School Diploma -

Frisco High School

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