Bryan Wangnoss
Burlington,WI
Summary
Hardworking employee enthusiastic about learning model railroad production inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
24
24
years of professional experience
Work History
Camp Counselor
Canyon Camp BSA (Blackhawk Area Council)
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
- Evaluated campers' progress and provided feedback to leaders
- Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
- Implemented rules and regulations to enforce discipline and compliance.
- Encouraged team performance to increase camaraderie, trust and rapport.
- Provided constructive feedback on camper performance during end-of-session evaluations which helped inform future programming decisions.
- Inspected equipment and machinery to verify functionality and safety.
- Set up and demonstrated proper use of tents, sleeping bags and camping equipment to encourage preparedness and organization.
- Assisted in the recruitment process by conducting interviews with potential staff members ensuring high-quality hires who contributed positively to the camp culture.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Monitored participation in recreational activities to provide assistance to participants.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Transported and escorted program participants to and from activities and on field trips.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Ordered and maintained all recreational equipment.
Laborer
Swiss Colony
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
- Prepared job sites by removing debris and setting up materials and tools.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Organized materials, tools, and equipment to supply team members.
- Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
- Identified and reported hazards on job sites to prevent accidents and injuries.
- Observed site safety rules to maximize protections for team members and equipment.
- Strengthened workplace safety culture by actively participating in safety meetings and trainings.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
Salesperson
Lynch GM Superstore
12.2022 - 08.2023
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Increased sales and customer satisfaction through personalized servicing.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Improved customer service and telecommunication skills to build lasting relationships.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Located merchandise across various stores to address customer needs.
- Developed and grew leads through repeat business and customer referrals.
- Utilized CRM software to manage contacts, track progress, and analyze performance metrics.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Negotiated prices, terms of sales and service agreements.
Police Officer, Uniformed Road Patrol
City Of Burlington
07.1999 - 07.2022
- Efficiently resolved conflicts between citizens through mediation, helping to prevent escalation into more serious incidents.
- Conducted thorough investigations into reported incidents, gathering evidence and interviewing witnesses to support case resolution.
- Maintained accurate records of daily activities and completed detailed reports on arrests, incidents, and other law enforcement actions.
- Collaborated with other first responders during emergency situations, sharing information and resources to ensure public safety.
- Engaged in self-initiated enforcement actions such as traffic stops or pedestrian checks, ensuring compliance with local laws and ordinances.
- Increased public trust by displaying professionalism, integrity, and excellent communication during interactions with citizens.
- Prevented potential criminal activity by maintaining a visible presence within assigned patrol areas and engaging with citizens to foster a sense of security.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Conducted stationary and mobile surveillance on investigatory individuals.
- Assisted with crime scene processing by securing the area, collecting evidence, and photographing relevant details to support case development.
- Answered emergency calls for help from citizens and business owners.
- Led shift briefings to inform officers of properties to check and individuals of note in local areas.
- Assisted in the successful apprehension of multiple suspects through effective collaboration with fellow officers and other law enforcement agencies.
- Reduced crime rates through proactive patrolling and responding to calls for service in a timely manner.
- Facilitated safe school environments by conducting patrols during arrival/dismissal times or participating in school-based programs aimed at promoting positive behavior among students.
- Participated in department-wide training sessions to maintain current knowledge of best practices within law enforcement and increase overall effectiveness on patrol assignments.
- Provided assistance to accident victims by administering first aid when necessary, directing traffic around the scene, or coordinating additional resources such as EMS or tow trucks.
- Delivered expert courtroom testimony to support [Number] criminal cases.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Contributed to successful drug interdiction efforts through participation in joint operations with specialized units such as K-9 teams or narcotics task forces.
- Spearheaded investigations into identity thefts, stolen vehicles, and drug activities.
- Promoted safe driving conditions by quickly identifying and removing disabled vehicles and obstructions from roadways.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Supported department initiatives aimed at addressing quality of life issues within the community, such as enforcing noise regulations or investigating reports of illegal dumping.
- Educated staff members on proper field procedures to boost public trust in officers and efficiency.
- Served as a positive role model for young people in the community through participation in outreach programs. Specifically Special Olympics and the Law Enforcement Torch Run for Special Olympics, and coaching youth football
- Dispensed tickets to offenders for traffic violations.
- Enhanced road safety by conducting regular traffic enforcement operations, issuing citations, and providing warnings as necessary.
- Supported event security initiatives by providing crowd control measures during community gatherings or special events held within the jurisdiction.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Drafted Thousands of reports detailing incidents and safety violations.
- Responded to emergency calls to provide assistance to citizens in need.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Conducted searches of individuals, vehicles and premises.
- Provided testimony in court proceedings.
- Obtained information from arrested subjects to conduct debriefings.
- Thoroughly analyzed criminal information and processed crime scenes.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Oversaw security for businesses by monitoring grounds and identifying suspicious activity.
- Assisted in special investigations and crime prevention programs.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Monitored traffic violations, issuing citations as necessary.
- Handled citation and traffic violation paperwork.
- Checked vehicle equipment for proper functioning prior to use.
- Trained other officers in Standardized Field Sobriety Testing
Education
Bachelor of Arts - General Studies
The University of Tennessee - Knoxville
Knoxville, TNBachelor of Arts - Criminal Justice
University of Wisconsin - Platteville
Platteville, WI05.1998
High School Diploma -
Monroe High School
Monroe WI05.1987
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
- Networking
- Negotiation
- Objection handling
- Product description
- Complaint Handling
- Social selling
- Relationship selling
- Cross-selling products and services
- Cold-calling
- Customer Relations
- Product and service knowledge
- Interpersonal communication skills
- Staff Training
- Records Management
- Cash Handling
- Point of sale operation
- Problem-Solving
- Team Leadership
- Effective Communication
- Positive Engagement
- Decision-Making
- Problem Resolution
- Group leadership
- CPR
- First Aid
- Conflict resolution and mediation
- Outstanding communication and interpersonal skills
- Program and Activity Planning
- Safety Management
- Group supervision and management
- Enforcing Rules
- Outdoor Skills
- Interpersonal and written communication
- Activity Supervision
- Issue identification and resolution
- Group and individual instruction
- Emergency Procedures
- Emergency Response
- Safety Guidelines
- Staff Management
- Documentation And Reporting
- Procedural adherence
- Accurate Recordkeeping
- Equipment Inspection
- Friendly, Positive Attitude
- Time Management
- Teamwork and Collaboration
- Collaboration and Teamwork
- Attention to Detail
- Composure and Emotional Control
- Group Supervision
- Activity Oversight
- De-Escalation Techniques
- Customer and Service-Oriented
- Equipment Setup
- Safety Training
- Scheduling Events and Programs
- Documentation and Recordkeeping
- Computer Proficiency
- Personnel Supervision
- Administrative Leadership
- Special Needs Client Assistance
- Inventory Management
- Facilities Management
- Event Coordination
- Event Planning
- Routine Inspections
- Equipment Maintenance
Accomplishments
Eagle Scout BSA troop 114 Monroe WI.
Vigil Honor member Order of the Arrow, BSA
Recognized by The Wisconsin State Legislature (Hometown Hero Award)
Retired Police Officer (23 years)
2019 Law Enforcement Torch Run Final Leg Runner in Abu Dabi
Youth football coach (won programs first state title)
Affiliations
- Special Olympics/ Law Enforcement Torch Run
HO scale model railroader, Model car builder,3D resin printing,
Been a model railroader for over 30 years, primarily in HO scale. Models Norfolk Southern, Norfolk and Western, Southern. Worked in local hobby shop for several years in the Milwaukee WI area. I have done and continue to do custom painting and decoder installations including sound. Also belong to a local model railroad modelers club.
I started 3D printing after my retirement from the police department. I began printing modern military vehicles for a train I am building. This has ventured out in to other aspects of the hobby, from loco and car parts to figures buildings and parts for my model cars. I have been building model cars ever since I can remember, primarily NASCAR models.
Additional Information
Prior to my law enforcement career I was a forklift operator, line worker, and staff member for local boy scout camp (10 years).
Timeline
Salesperson
Lynch GM Superstore
12.2022 - 08.2023
Police Officer, Uniformed Road Patrol
City Of Burlington
07.1999 - 07.2022
Camp Counselor
Canyon Camp BSA (Blackhawk Area Council)
Laborer
Swiss Colony
Bachelor of Arts - General Studies
The University of Tennessee - Knoxville
Bachelor of Arts - Criminal Justice
University of Wisconsin - Platteville
High School Diploma -
Monroe High School
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