Bryan Waugh
Maumee
Summary
Dynamic Senior Director of Fundraising and Sales at Brook-Valley Management, I excelled in collaborative leadership and business development, achieving an 18% increase in sales volume. My focus on team management and culture transformation fostered innovation and engagement, driving significant growth and enhancing key partnerships within the industry.
Overview
14
14
years of professional experience
Work History
Senior Director of Fundraising and Sales
Brook-Valley Management/UCDS
09.2022 - Current
- Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
- Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
- Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Achieved departmental goals by developing and implementing strategic plans and initiatives.
- Achieved year or year results by increasing volume by 18-23%.
- Coordinated trade show participation, showcasing company offerings while networking with industry professionals to generate leads.
- Defined clear targets and objectives and communicated to other team members.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Director of Fundraising and Sales
Brook-Valley Management/UCDS
08.2021 - 09.2022
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Manager of Business Development and Sales
Brook-Valley Management/UCDS
08.2020 - 08.2021
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Created new collection and sales channel to help organizations raise money through clothing collections.
Sales Executive
Phoenix Staffing Services, Inc.
06.2018 - 03.2020
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Visited business to offer temporary to permanent staffing solutions.
Manager, Sales and Customer Support
Easter Seals Northern Ohio
06.2011 - 06.2018
- Analyzed customer feedback data to identify areas requiring improvement or adjustments in our services or products.
- Managed a diverse team of sales representatives, ensuring optimal performance through coaching and feedback.
- Coordinated trade show participation, showcasing company offerings while networking with industry professionals to generate leads.
- Fostered a collaborative work environment by encouraging open communication between team members regarding best practices and innovative ideas.
- Helped non-profit raise more than $6-$8 million annually, a 35% increase year over year.
- Created new revenue streams for organization through increased collections of clothing and household items.
- Liaison between Easter seals and our partner Savers, inc.
Education
Bachelor of Arts - Business
University of Toledo
Toledo, OH12-2022
Skills
- Collaborative leadership
- Culture transformation
- Team management
- Policy development
- Key performance indicators
- Practice operations management
- Team building
- Decision-making
- Staff development
- Operations management
- Goal setting
- Financial management
- Business development
- Non-profit management
- Sales management
- Fundraising events
- Company guidelines
- Donor management
- Multitasking and organization
- Relationship building
- Leadership development
- Coaching and mentoring
- Analytical thinking
- Conflict resolution
- Cross-functional team leadership
Accomplishments
- Collaborated with team of five in the development of new CRM
Timeline
Senior Director of Fundraising and Sales
Brook-Valley Management/UCDS
09.2022 - Current
Director of Fundraising and Sales
Brook-Valley Management/UCDS
08.2021 - 09.2022
Manager of Business Development and Sales
Brook-Valley Management/UCDS
08.2020 - 08.2021
Sales Executive
Phoenix Staffing Services, Inc.
06.2018 - 03.2020
Manager, Sales and Customer Support
Easter Seals Northern Ohio
06.2011 - 06.2018
Bachelor of Arts - Business
University of Toledo
Similar Profiles
Lisa EstepLisa Estep
Store Manager at Brook Valley ManagementStore Manager at Brook Valley Management
Tim TatumTim Tatum
Branch/Collections Manager at Brook-Valley ManagementBranch/Collections Manager at Brook-Valley Management
JACK GRECOJACK GRECO
Golf Cart Attendant at Valley Brook Country ClubGolf Cart Attendant at Valley Brook Country Club
Emily HacklerEmily Hackler
General Warehouse Person at Walgreens Distribution CenterGeneral Warehouse Person at Walgreens Distribution Center
Paul CarrPaul Carr
Server at TekelaServer at Tekela