Bryan Welch
Evanston,IL
Summary
Results-driven professional with over 17 years of experience in managing business operations. Skilled in problem-solving and effective multitasking, dedicated to improving customer service and operational efficiency to drive satisfaction and repeat business.
Overview
18
18
years of professional experience
Work History
Owner/Operator
BW Paints
Evanston, IL
04.2008 - Current
- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Executed surface preparation and painting techniques to ensure high-quality finishes.
- Maintained tools and equipment for optimal performance and safety compliance.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
Education
High School Diploma -
Carmel High School
Mundelein Skills
- Strong work ethic
- Attention to detail
- Indoor and outdoor painting
- Effective multitasking
- Problem-solving
- Self-directed and motivated
- Time management
- Paint sprayer operation
- Punctual and dependable
- Surface preparation
- Scope of work planning
Accomplishments
- Gained new clients through word-of-mouth recommendations from satisfied customers
- Over 25 years in the painting trade
- Completed 98% of jobs at or under budget.
- Work alongside real estate agents preparing homes for sale. Multiple sold within 1 week of hitting market
- Incorporated cabinet refinishing in 2019
- Completed a minimum of 35 projects per year since 2009
Timeline
Owner/Operator
BW Paints
04.2008 - Current
High School Diploma -
Carmel High School