Bryan Whitman
Salt Lake City,UT
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Prime Steakhouse and Piano Bar. Proven ability to build relationships and ensure order accuracy, leading to increased repeat business. Experienced in training staff and maintaining quality control, with a strong attention to detail in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Server
Prime Steakhouse and Piano Bar
Park City, UT
03.2008 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers, food runners, and bussers.
- Informed customers of daily specials and signature menu items.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Developed rapport with guests, and assisted in generating repeat business by providing exceptional customer service.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- I greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Took orders from customers accurately and in a timely manner.
- Explained menu items, describing ingredients and cooking methods upon request.
- Communicated effectively with kitchen staff regarding customer allergies, or special requests.
- Performed opening and closing duties, such as setting up the dining area and restocking supplies.
- Ensured that each guest was served courteously, quickly, and efficiently.
Lawn and Tree Technician
Greanleaf
Park City, UT
04.2008 - 11.2018
- Inspected properties for weeds, pests, diseases, and other issues that could affect the health of grass, plants, or trees.
- Applied fertilizers and herbicides to lawns according to the manufacturer's instructions.
- Provided advice on the proper care of lawns and gardens.
- Repaired damaged areas of turf due to insect infestations, or extreme weather conditions.
- Checked equipment for safety before use.
- Adhered to safety protocols when handling hazardous materials.
- Stored all chemicals safely in accordance with company policy.
- Collected payments from customers for services rendered.
- Conducted yard maintenance tasks according to the contract and to meet customer satisfaction.
- I answered customer questions regarding care, and general knowledge of landscaping.
- Pruned trees and bushes to improve visibility and shape.
- Identified and diagnosed insect, weed, and fungus conditions, and pest-prone areas.
- Supervised and trained landscaping maintenance crew.
- Prepared accurate quotes based on skilled lawn measurements and calculations of chemical requirements.
- Monitored plant health following fertilization applications.
- Raked, mulched, and composted leaves.
- Trimmed or edged around flower beds, walks, or walls.
- Trimmed flowers and cleaned flower beds.
Education
GED -
Menasha High School
Menasha, WI05-2003
Skills
- Quality control
- Exceptional customer service
- Positive and professional
- Responsible and punctual
- Order accuracy
- Relationship building
- Attention to detail
- Wine pairing
- Server training
- Daily specials memorization
- Team training
Timeline
Lawn and Tree Technician
Greanleaf
04.2008 - 11.2018
Server
Prime Steakhouse and Piano Bar
03.2008 - Current
GED -
Menasha High School
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