Bryan Wilkerson
Tyler,TX
Summary
Accomplished Senior Credit Specialist with a proven track record at Kcms Financial Services, enhancing customer satisfaction through expert dispute resolution and tailored payment solutions. Skilled in credit analysis and customer relations, significantly reducing risk exposure while maintaining compliance. Demonstrates exceptional documentation review and effective communication, driving productivity and efficiency across financial and operational processes.
Overview
12
12
years of professional experience
Work History
Senior Credit Specialist
Kcms Financial Services
07.2016 - 02.2024
- Increased customer satisfaction, resolving disputes and offering payment solutions tailored to individual needs.
- Maintained accurate documentation of all credit-related activities, ensuring compliance with company policies and industry regulations.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Reduced risk exposure by conducting thorough credit analyses for new and existing clients.
Dockworker
Motion Waters Sports
06.2012 - 07.2014
- Improved warehouse efficiency by organizing and maintaining a clean dock area.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Collaborated with team members to complete tasks efficiently, improving overall productivity.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Ensured accurate order fulfillment by verifying contents against packing slips before shipment dispatching.
Education
Diploma -
John Tyler High School
Tyler, TX06.1994
Skills
- Telephone and email etiquette
- Effective Communication
- Documentation Review
- Loan Underwriting
- Credit analysis
- Credit Scoring
- Credit advising
- Credit data assessments
- Customer Relations
- Creditworthiness Determination
- Credit validations
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Collaborated with team of Number in the development of Project name.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Issue which led to Results.
Timeline
Senior Credit Specialist
Kcms Financial Services
07.2016 - 02.2024
Dockworker
Motion Waters Sports
06.2012 - 07.2014
Diploma -
John Tyler High School
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