Bryan Williams
Baltimore,MD
Summary
Proven Flavor Compounder and Service Advisor with a track record of enhancing production efficiency and boosting customer service Skilled in quality control testing and fostering teamwork, I excel in fast-paced environments, significantly improving operational processes and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Flavor Compounder
Apex Flavors
08.2022 - Current
- Enhanced production efficiency by streamlining compound mixing processes and implementing quality control measures.
- Documented daily production activities accurately for traceability purposes, aiding future audits and investigations if needed.
- Studied blueprints and specification drawings to determine project requirements.
- Received and quality control incoming inventory, ingredients, and other warehouse supplies.
Service Advisor
Mercedes-Benz of Hunt Valley
05.2021 - 11.2021
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
Service Advisor
Heritage Mazda Towson Service Center
09.2016 - 10.2020
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
Education
Did Not Graduate -
Stevenson University
Stevenson, MDHigh School Diploma - Engineering
Chesapeake High School
Baltimore, MD05.2013
Skills
- Material handling
- Labeling and packaging
- Raw material handling
- Quality control testing
- Batch mixing
- Hazardous materials
- Mixing and blending
- Batch documentation
- Weighing and measuring
- Teamwork and collaboration
- Time management
- Multitasking
Timeline
Flavor Compounder
Apex Flavors
08.2022 - Current
Service Advisor
Mercedes-Benz of Hunt Valley
05.2021 - 11.2021
Service Advisor
Heritage Mazda Towson Service Center
09.2016 - 10.2020
Did Not Graduate -
Stevenson University
High School Diploma - Engineering
Chesapeake High School
Similar Profiles
Jill Reginna Beatrix LegohJill Reginna Beatrix Legoh
Credit Control and Collection Associate at INTERNATIONAL FLAVORS AND FRAGRANCESCredit Control and Collection Associate at INTERNATIONAL FLAVORS AND FRAGRANCES
Shelby HuffShelby Huff
Cook Shift Leader at Fye FlavorsCook Shift Leader at Fye Flavors
Christopher BryantChristopher Bryant
Material Handler at Synergy Flavors Inc.Material Handler at Synergy Flavors Inc.
Shane BrownShane Brown
Deli Associate at Gaul's MarketDeli Associate at Gaul's Market
Elisha EngramElisha Engram
Summer Youth Employee at YouthWorks Baltimore Summer JobsSummer Youth Employee at YouthWorks Baltimore Summer Jobs