Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bryan Wright

Stillwater,OK

Summary

Dynamic sales professional with a proven track record at Sherwin Williams Co., excelling in sales forecasting and customer relations. Expert in developing strategies that optimize profit margins and enhance customer satisfaction. Recognized for resolving complex issues swiftly and building strong client relationships to drive business growth.

Overview

19
19
years of professional experience

Work History

Store Manager

Sherwin Williams Co
Stillwater, OK
05.2022 - Current
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Recruited, trained and supervised new employees.
  • Developed strategies to maximize sales and profitability.
  • Monitored inventory levels and placed orders to restock shelves.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.

Sales Representative

Anchor Paint
Oklahoma City, OK
07.2020 - 05.2022
  • Provided technical support for customers using the company's products or services.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Researched competitors' products, prices, and sales techniques.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Created detailed reports on daily, weekly, and monthly sales activity.
  • Developed and maintained relationships with key clients to ensure repeat business.
  • Generated new sales leads through cold calling and networking activities.
  • Developed and maintained relationships with customers to ensure repeat business.

Account Manager

Spectrum Paint Co.
Stillwater, OK
04.2014 - 06.2020
  • Analyzed client data and identified opportunities for growth.
  • Provided technical assistance during product demonstrations or presentations.
  • Conducted market research to identify potential customers.
  • Generated leads through cold calling activities.
  • Resolved customer complaints in a timely manner.
  • Developed pricing models for various products and services based on market conditions.
  • Provided technical support to customers when needed.
  • Ensured compliance with industry regulations when dealing with clients.
  • Negotiated contracts with clients to maximize revenue potential.
  • Presented product features and advantages to potential customers during sales meetings.
  • Utilized problem-solving skills when dealing with difficult customers.
  • Coordinated with internal teams to ensure timely delivery of products and services to clients.
  • Maintained accurate records of all customer interactions in the CRM system.
  • Negotiated contracts with clients to maximize profitability.

Store Manager

Spectrum Paint Co.
Stillwater, OK
10.2010 - 03.2014
  • Created weekly work schedules for store personnel.
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Planned special promotions or discounts based on market trends.
  • Implemented efficient systems for tracking stock movement.
  • Developed relationships with suppliers to negotiate better prices.
  • Organized promotional events to increase product awareness.
  • Developed strategies to maximize sales and profitability.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.

Assistant Store Manager

Sherwin-Williams Paint Store
Stillwater, OK
06.2006 - 02.2010
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Created promotional campaigns to increase brand awareness and attract new customers.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.

Education

Coating Inspector Level 2 - Corrosion Mitigation And Coating Inspections

Association For Materials Protection/Performance
Houston, TX
04-2016

Some College (No Degree) - Soccer/Team Building

Southwestern Oklahoma State University
Weatherford, OK

Skills

  • Sales forecasting
  • Sales strategies
  • Sales analysis
  • Customer relations
  • Problem-solving
  • Sales professional
  • Profit margin optimization

Languages

Spanish
Professional

Timeline

Store Manager

Sherwin Williams Co
05.2022 - Current

Sales Representative

Anchor Paint
07.2020 - 05.2022

Account Manager

Spectrum Paint Co.
04.2014 - 06.2020

Store Manager

Spectrum Paint Co.
10.2010 - 03.2014

Assistant Store Manager

Sherwin-Williams Paint Store
06.2006 - 02.2010

Coating Inspector Level 2 - Corrosion Mitigation And Coating Inspections

Association For Materials Protection/Performance

Some College (No Degree) - Soccer/Team Building

Southwestern Oklahoma State University

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