Bryan Young
Goodlettsville,TN
Summary
Skilled Maintenance Technician with a proven track record at Preston Run Apartments, demonstrating a service-oriented mindset and exceptional problem-solving abilities. Expert in electrical troubleshooting and facilities repair, complemented by effective communication skills. Excelled in roles requiring independence and teamwork, significantly enhancing operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Preston Run Apartments
Goodlettsville, TN
09.2023 - Current
- Follows safety protocols and conducts all work in accordance with company policies and procedures, and state and federal laws; OSHA, ADA, Fair Housing, etc.
- Completes checklists for inspecting vacated apartments in regard to making apartment "market ready".
- Reports issues; needed services, repairs, and supply needs to Maintenance Supervisor and/or Apartment Manager so effective resolutions can be put into place.
- Operates various hand and power tools to complete repairs.
- Use problem-solving skills to alleviate issues efficiently with minimal supervision.
- Completes work orders and specifications for repair or replacement of appliances.
- Installs and maintains plumbing and HVAC systems.
- Successfully completes replacement and/or repair tasks, as necessary, for windows, latches, screens, hinges, sliding glass doors, shelves, baseboards, mirrors, closets, faucets, sinks and plugs, bathtubs, toilets, ceiling fans, mini-blinds, curtains, etc.
- Install new door locks, door handles, and door closers, create new keys for apartments and mailboxes.
- Assists with or conducts any required demolition in an apartment and the removal of bulk items. And performs plaster repair and painting as necessary.
- Replaces A/C filters and checks all lights/electrical and replaces as necessary.
- Assists with maintenance of grounds when requested.
- Positively engages with customers and maintains a professional appearance as a company representative.
Construction Worker
3 M's of Memphis
Memphis, TN
01.2023 - 09.2023
- Used a variety of hand and power tools to complete tasks.
- Installed drywall, siding and other structural components.
- Removed and installed toilets.
- Assisted with basic carpentry work such as installing floors, and countertops.
- Maintained a clean and organized job site contributing to a safe working environment by gathering and disposing of worksite debris to remove safety hazards.
- Worked independently while meeting productivity and quality expectations.
- Demonstrated and managed safe and proper operation of equipment and tools on site.
Forklift Operator
River Horse Distribution
Memphis, TN
04.2023 - 07.2023
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Communicated with floor managers to determine merchandise placement.
- Ensured timely movement of products to designated areas, leading to smoother warehouse operation.
- Enhanced safety on warehouse floor by conducting daily pre-operation forklift inspections.
Problem Solver
Amazon
Memphis, TN
01.2020 - 01.2023
- Scanned and corrected bar codes on packages.
- Re-routed damaged packages.
- Responded proactively and positively to rapid change.
Returns Processor
Best Staffing - Williams Sonoma Distribution
Olive Branch, MS
01.2020 - 01.2020
- Scanned returned items into system using a hand-held scanner.
Cashier and Sandwich Maker
Jimmy John's Gourmet Sandwiches
Memphis, TN
11.2019 - 01.2020
- Greeted customers entering and exiting the restaurant.
- Provided excellent customer service by responding promptly to customer needs.
- Enhanced customer satisfaction by providing efficient and accurate sandwich orders.
- Contributed to the success of the restaurant by maintaining high standards of cleanliness throughout the facility.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated the POS computer system for cash, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Concessions Worker - Work Study
Coahoma Community College
Clarksdale, MS
08.2019 - 11.2019
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Maintained a clean, organized area, equipment and surroundings to comply with operational standards.
- Prepared and served food and beverages to customers, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Stocked supplies for each event and inventoried supplies on hand at end of event.
- Communicated effectively with team members to ensure smooth operations.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
Education
No Degree -
Coahoma Community College
Clarksdale, MSHigh School Diploma -
White Station High School
Memphis, TN05.2019
Skills
- Apartment Maintenance and Make Ready
- Service-oriented mindset
- Effective communication skills
- Able to efficiently multi-task and solve problems
- Ability to work independently or with a team
- Problem Detection and Resolution
- Facilities Painting and Repair
- Willing to Learn
Certification
- CMRT - Certified Maintenance and Reliability Technician
- EPA
Timeline
Maintenance Technician
Preston Run Apartments
09.2023 - Current
Forklift Operator
River Horse Distribution
04.2023 - 07.2023
Construction Worker
3 M's of Memphis
01.2023 - 09.2023
Problem Solver
Amazon
01.2020 - 01.2023
Returns Processor
Best Staffing - Williams Sonoma Distribution
01.2020 - 01.2020
Cashier and Sandwich Maker
Jimmy John's Gourmet Sandwiches
11.2019 - 01.2020
Concessions Worker - Work Study
Coahoma Community College
08.2019 - 11.2019
No Degree -
Coahoma Community College
High School Diploma -
White Station High School