Summary
Overview
Work History
Education
Skills
Additional Education
Timeline
Generic

Bryana AMADA

Orlando,FL

Summary

Experienced hospitality and retail professional with expertise in customer service, event coordination, and visual merchandising in fast-paced environments. Proficient in managing operations, training staff, and leveraging sales and marketing strategies to boost profitability. Known for exercising sound judgment under pressure, fostering teamwork, and delivering exceptional guest experiences while supporting successful venue openings and sustained business growth.

Overview

9
9
years of professional experience

Work History

FOH Staff Member

Live! Hospitality and Entertainment
01.2024 - Current
  • Supported daily operations and event setup, ensuring safety compliance and exceptional service. Trained new staff, managed client communications, and maintained up-to-date knowledge of menus and promotions. Contributed to the successful grand openings of two venues

Server Assistant & Hostess

The H Orlando
01.2021 - 01.2024
  • Provided exceptional guest service in a fine dining setting for two years as a hostess and server assistant. Managed reservations, greeted and seated guests, coordinated table rotations, and supported servers with food running, table maintenance, and guest needs to ensure a seamless dining experience.

Retail Merchandiser & Entertainer

SeaWorld Theme Parks & Entertainment
01.2019 - 01.2021
  • Supported daily operations and event setup, ensuring safety compliance and exceptional service. Trained new staff, managed client communications, and maintained up-to-date knowledge of menus and promotions. Contributed to the successful grand openings of two venues.

Brand Experience Associate

Adidas
01.2017 - 01.2019
  • Collaborated with management and visual merchandising teams to execute brand-aligned floor sets, product launches, and promotional displays. Supported front-to-end store operations, including customer service, sales transactions, inventory management, and sales floor presentation to drive engagement and meet sales goals.

Education

B.S. - Psychology

University of Central Florida
08-2026

Skills

  • Customer Service
  • Team Collaboration
  • Leadership
  • Problem Solving
  • Effective Communication
  • Organization and time management
  • Recordkeeping
  • Relationship building
  • Conflict resolution

Additional Education

Cosmetology, Trading Academy, 2025

Timeline

FOH Staff Member

Live! Hospitality and Entertainment
01.2024 - Current

Server Assistant & Hostess

The H Orlando
01.2021 - 01.2024

Retail Merchandiser & Entertainer

SeaWorld Theme Parks & Entertainment
01.2019 - 01.2021

Brand Experience Associate

Adidas
01.2017 - 01.2019

B.S. - Psychology

University of Central Florida