Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Bryana Dimanche

Boynton Beach

Summary

I am experienced with creating and managing life enrichment programs that promote resident engagement and satisfaction. I have also gained creativity and organizational skills to design diverse activities that meet residents' needs; Knowledge of team collaboration and communication to ensure successful program implementation.

As a retail worker I make sure to deliver high-quality customer service. I am known for reliability and adaptability in dynamic environments, contributing effectively to team goals. I have experience incash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Life Enrichment Supervisor

Harbor Chase Senior Living
01.2023 - Current
  • Ensured compliance with state regulations governing activities in senior living facilities, safeguarding both resident safety and organizational reputation.
  • Implemented innovative sensory programs targeting residents with dementia or other cognitive impairments, maximizing engagement opportunities regardless of ability level.
  • Fostered strong relationships with volunteers who supported program initiatives, expanding resources available to enrich residents'' lives further.
  • Championed wellness initiatives within the community, promoting physical activity and healthy lifestyle choices among residents through targeted programs.
  • Enhanced residents'' quality of life by developing and implementing engaging activities tailored to individual interests and needs.
  • Cultivated a vibrant atmosphere within the community by decorating common areas seasonally and organizing special themed events throughout the year.

Cashier

Publix Grocery Store
07.2020 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

High School Diploma -

Spanish River Community High School
Boca Raton, FL
06-2021

Skills

  • Cooking demonstrations
  • Assessment skills
  • Mental health support
  • Activity planning
  • Customer service
  • Critical thinking
  • Data entry
  • Microsoft Excel
  • Team development
  • Patience and empathy
  • Work ethic and integrity
  • Customer assistance

Certification

Currently working on my MRI technician certification.

Languages

English
Native or Bilingual
French Creole
Native or Bilingual

Timeline

Life Enrichment Supervisor

Harbor Chase Senior Living
01.2023 - Current

Cashier

Publix Grocery Store
07.2020 - 08.2022

High School Diploma -

Spanish River Community High School