Summary
Overview
Work History
Education
Skills
Timeline
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BRYANA HARRIS

Cordova,Tennessee

Summary

Effective leader and problem-solver with advanced communication skills and a hardworking mentality. Seeking to apply expertise and extensive experience in sales & customer service to take on a challenging new role with a growing team.

Overview

9
9
years of professional experience

Work History

Real Estate Agent

Trust Realty Group
02.2023 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.

Owner/Operator

Breeze Enterprises, LLC.
01.2020 - 02.2022
  • Kept track of the truck's normal wear and tear and inspected the equipment to determine more urgent maintenance requirements
  • Created a business plan, processes, and procedures to provide customers with superior routes, route times, and excellent communications
  • Developed and nurtured long-term customer relationships by projecting a professional corporate image and responding quickly to issues
  • Updated logs with up-to-date and accurate information to meet internal and DOT recordkeeping requirements
  • Devised efficient routes and tweaked strategies in light of current weather and traffic conditions.

Trucking Dispatcher

Breeze Enterprises, LLC
08.2019 - 01.2022
  • Provided excellent service and attention when dealing with customers over the phone
  • Reviewed all daily routes, as well as daily traffic and weather conditions, and made adjustments and plans to meet daily needs
  • Answered 2-3 phone calls per minute to assist customers
  • Kept my Trucking knowledge up to date by connecting and expanding my knowledge with further resources that led to the purchase of my own commercial truck.

Customer Service Manager

Walgreens
05.2017 - 01.2019
  • Performed basic retail customer service tasks such as: greeting and or assisting customers on sales floor, restocking merchandise on shelves, straightening merchandise at store close and taking inventory
  • Managed customer relations and customer service through daily communication and interaction
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction
  • Consistently managed 2-person staff, effectively resolving issues
  • Managed a sales team and developed long-term customer relationships while designing and implementing strategic business plans to achieve growth and sales goals.

Waitress/Hostess

Genghis Grill
06.2015 - 05.2017
  • Determined customer needs through careful and active listening skills and identified appropriate variable solutions within anticipated price range
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.

Education

High School Diploma -

Bartlett

High School Diploma -

Kingsbury High School
01.2014

Skills

  • Hospitality service expertise
  • Sale expertise
  • Item promotion
  • Point of sale knowledge
  • Business Planning
  • Effective leader
  • Powerful negotiator
  • Relationship development
  • Data entry
  • Inventory management
  • Business operations

Timeline

Real Estate Agent

Trust Realty Group
02.2023 - Current

Owner/Operator

Breeze Enterprises, LLC.
01.2020 - 02.2022

Trucking Dispatcher

Breeze Enterprises, LLC
08.2019 - 01.2022

Customer Service Manager

Walgreens
05.2017 - 01.2019

Waitress/Hostess

Genghis Grill
06.2015 - 05.2017

High School Diploma -

Bartlett

High School Diploma -

Kingsbury High School

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BRYANA HARRIS