Bryana Martinez Mora
San Leandro,CA
Summary
Highly-motivated employee eager to apply classroom knowledge , with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
7
7
years of professional experience
Work History
Mentor
Stepping Stones Independent
San Leandro
04.2024 - Current
- Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
- Prepared students for later educational experiences by encouraging to explore learning opportunities and persevere with challenging tasks.
- Encouraged open dialogue between mentor and mentee pairs to promote trust, respect and understanding of different perspectives.
Sales Associate
Marshalls
Emeryville, California
07.2024 - 01.2025
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Handled customer complaints in a professional manner.
Customer Service Cashier
America One Clothing
Hayward, California
07.2022 - 06.2024
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Assisted customers with locating merchandise within the store.
- Welcomed customers, offering assistance to help find store items.
- Greeted customers and provided friendly customer service.
Sales Associate
Hourglassbaez
Oakland, California
09.2021 - 07.2022
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Upsold additional items based on customer interests and needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Conducted product demonstrations to highlight features and benefits.
Floor Associate
Bay Clothing
Oakland
10.2017 - 05.2018
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Education
High School Diploma -
Lincoln High School
San Leandro, CA06-2023
Skills
- Academic advisement
- Social integration support
- Scheduling
- Academic tutoring
- Customer service
- Retail merchandising
- Positive and professional
- Fluent communication
- Bilingual Spanish and English
Timeline
Sales Associate
Marshalls
07.2024 - 01.2025
Mentor
Stepping Stones Independent
04.2024 - Current
Customer Service Cashier
America One Clothing
07.2022 - 06.2024
Sales Associate
Hourglassbaez
09.2021 - 07.2022
Floor Associate
Bay Clothing
10.2017 - 05.2018
High School Diploma -
Lincoln High School