Bryana McLean

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

At our Chick Fil A, our managers have created a position in between team members and shift leads called pace setters. My job as a pace setter is to ensure members are staying on task and ensuring their area of work is stocked and cleaned, also training new hires and showing them around the store and letting them meet and greet our team.

• Completed store opening and closing procedures and balanced tills.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.