Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryana Rhodes

Columbus

Summary

Dynamic and detail-oriented Pharmacy Technician with a proven track record at Diamond Pharmacy, enhancing workflow and ensuring medication accuracy. Excelled in team collaboration and problem-solving, significantly improving pharmacy productivity. Demonstrated commitment to patient confidentiality and HIPAA compliance, alongside strong skills in medication dispensing and customer service.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician

Diamond Pharmacy
01.2024 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Dietary Aide

Trilogy Health Services
05.2023 - 12.2023
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Discarded outdated food products and maintained waste disposal procedures.

Front Desk Agent

Hilton
04.2022 - 01.2023
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.

Host

Cajun Boil
09.2020 - 11.2021
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Education

Groveport Madison High School
Groveport, OH

Associate Of Applied Science - Radiology

Central Ohio Technical College
Newark, OH

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Medication dispensing
  • Patient confidentiality
  • Pharmacy ethics
  • HIPAA
  • Labeling accuracy
  • Drug safety
  • Attention to detail

Timeline

Pharmacy Technician

Diamond Pharmacy
01.2024 - Current

Dietary Aide

Trilogy Health Services
05.2023 - 12.2023

Front Desk Agent

Hilton
04.2022 - 01.2023

Host

Cajun Boil
09.2020 - 11.2021

Groveport Madison High School

Associate Of Applied Science - Radiology

Central Ohio Technical College

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Bryana Rhodes