Bryana Rodriguez
Everett,WA
Summary
Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.
Experienced with theater operations, from ticket sales to customer service. Utilizes strong organizational and communication skills to manage front-of-house activities effectively. Knowledge of theater protocols and procedures ensures smooth and enjoyable experience for all patrons.
Overview
4
4
years of professional experience
Work History
Theater Team Member
Cinemark
10.2024 - 07.2025
- Managed daily ticket sales and cash handling processes efficiently.
- Assisted in maintaining cleanliness and organization of the theater environment.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
Food Delivery Driver
DoorDash
01.2024 - 10.2024
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Customer Service Representative
Advanced Call Center Technologies, ACT
09.2023 - 12.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Office Clerk
PV South Texas LLC
09.2021 - 08.2023
- Interacted with customers by phone, email or in-person to provide information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
Education
Associate of Arts - Psychology
Texas Southmost College
Brownsville, TXHigh School Diploma -
Los Fresnos High School
Los Fresnos, TX05.2023
Skills
- Workflow Processes
- Hardworking and Responsible
- Time Management
- Customer Service
- Quick Learner
- Cash handling proficiency
Timeline
Theater Team Member
Cinemark
10.2024 - 07.2025
Food Delivery Driver
DoorDash
01.2024 - 10.2024
Customer Service Representative
Advanced Call Center Technologies, ACT
09.2023 - 12.2023
Office Clerk
PV South Texas LLC
09.2021 - 08.2023
High School Diploma -
Los Fresnos High School
Associate of Arts - Psychology
Texas Southmost College