Bryanah Villarreal
Fort Worth,TX
Summary
Goal oriented with strong background in retail management and customer service. Ability to perform successfully within team development, visual merchandising, operations, and achieving sales goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the company brand.
Overview
4
4
years of professional experience
Work History
Retail Store Manager
Earthbound Trading Company
10.2023 - 08.2024
- Successfully recruited and retained top talent, with focus on individual growth, providing positive feedback, and rewarding superior performance.
- Managed inventory processes and restored back stock, to maintain sales floor levels to meet customer needs.
- Conducted annual peer reviews to ensure growth within the sales team.
- Managed scheduling for store shifts to accomplish proper staffing.
- Oversaw and managed operational and financial projects to deliver on time and made adjustments according to payroll needs.
- Supported team with implementing and upholding store policies and procedures.
- Trained employees, monitored performance and conducted monthly observations focused on continuous team development.
- Implemented team strategies focused on increasing store sales and customer satisfaction.
- Ability to speak on store strengths and opportunities to boost overall performance.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and customers.
Assistant Retail Store Manager
Earthbound Trading Company
08.2022 - 10.2023
- Ability to perform as a clear leader on the sales floor.
- Optimized store displays and appearance via strategic merchandising.
- Tracked daily cash handling , reconciled sales, and prepared bank deposits.
- Monitored sales performance reports and identified areas for improvement.
- Supported management with implementing and upholding store policies and procedures
- Audited weekly store operations to identify and correct discrepancies
- Trained employees, monitored performance, conducted monthly observations focused on continuous team development.
- Strong understanding of register operations such as processing damages, returns, and exchanges.
- Created an inviting environment for customers by maintaining store organization and cleanliness.
- Met sales goals consistently for each shift by positively engaging customers and creating genuine connections.
Office Assistant and Sales Representative
Rios Interiors
04.2020 - 12.2020
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Informed and supported management through consistent communication.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Strong knowledge of merchandising and product placement.
- Interacted with customers by phone, email, or in person to provide information.
- Completed tasks such as filing, copying, and creating invoices.
- Strong knowledge on how to execute written invoices and transactions.
- Processed shipments and deliveries to ensure quality assurance.
- Utilized office management software to record and track customer information.
Education
High School Diploma -
Fossil Ridge High School
Associate of Arts - Some College
Tarrant County College
Skills
- Strong communication skills
- Problem solving strengths
- Operational Efficiency
- Constructive feedback
- Hiring and onboarding
- Policy development and enforcement
- Team Development
- Highly collaborative
Timeline
Retail Store Manager
Earthbound Trading Company
10.2023 - 08.2024
Assistant Retail Store Manager
Earthbound Trading Company
08.2022 - 10.2023
Office Assistant and Sales Representative
Rios Interiors
04.2020 - 12.2020
Associate of Arts - Some College
Tarrant County College
High School Diploma -
Fossil Ridge High School
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