Bryan J. Arndt
Racine,WI
Summary
Extremely result-oriented professional, proactive in addressing and resolving problems. Dependable professional bringing management, human resources and logistics experience with a willingness to take on added responsibility to meet tight deadlines.
Motivated with more than 20 years of diverse professional workplace experience. Adaptable and personable with a focus on customer service.
Willing to travel and work a flexible schedule. Career has evolved and wish to continue professional growth while pursuing educational goals.
Respected HRIS Analyst with 7 years helping companies maintain happy, healthy workers through analytics. Keen to balance employer business goals with employee desires and concerns. Skilled at applying technical and statistical science to workforce optimization without losing sight of human empathy.
Proven team player with excellent verbal and written communication skills to effectively interact with all levels of management, suppliers and customers.
Overview
10
10
years of professional experience
Work History
HRIS Analyst
Associated Wholesale Grocers Inc.
02.2023 - Current
- Streamlined HR processes by implementing efficient HRIS solutions, enhancing overall productivity.
- Improved data accuracy with meticulous management of employee records and data entry.
- Enhanced reporting capabilities by developing custom reports to meet organizational needs.
- Provided exceptional end-user support, resolving technical issues and ensuring system functionality.
- Spearheaded successful implementation of new HRIS software, mitigating risks and minimizing downtime during transition.
- Re-engineered processes with Oracle for HR and HCM integration.
- Managed Kronos Workforce Central timekeeping system and ensured proper integrations were completed with accuracy.
Associate Analyst, HR Data Integrity
Abbott Laboratories
10.2019 - 09.2022
- Communicated findings and insights to senior management to establish best practices and guide analysis into action and results.
- Employed Workday data sources and Workday technical analysis tools and resources.
- Cultivated relationships with industry leaders and within company to share tips and information.
- Evaluated and loaded thousands datasets for quality and accuracy.
- Developed and executed data cleanup measures.
- Analyzed data sets using Workday and SAP and other quantitative and statistical modeling technologies and tools to effectively meet company analysis and reporting requirements.
- Collaborated with business analysts and software development team to identify and convert business goals into data requirements.
- Discovered root causes of problems and identified appropriate solutions.
- Identified operational efficiency opportunities to support long-term growth plans.
- Assisted in integration projects as part of 3 company acquisitions.
Human Resources Representative
Abbott Laboratories
05.2017 - 10.2019
- Responds to customer requests via telephone and email.
- Identify and capture customer feedback including compliments, complaints, and opportunities for improvement. Identified "Roadblocks" to quality customer service in company-wide practices or policies, and recommend improvements as input to continuous improvement cycle.
- Identify at-risk/in distress customer relationships and initiated corrective action by utilizing available tools and resources and timely escalation, but especially through attentiveness to human need.
- Embrace remote and desk-side observation process which includes extensive coaching and feedback interactions.
- Receive and respond to service inquiries and requests with timely, accurate, and professional responses while managing multiple contact channels and continually prioritizing among static (email, correspondence, outbound calls) and dynamic (inbound calls) workflows.
- Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
- Create customer value by identifying linkages between specific customer requests and inquires and available Abbott benefits, resources, and services by cross-informing to both spoken and unspoken needs.
- Worked closely with functional experts in HR to optimize and shape programs for needs of client groups.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
- Maintained employee files and delivered tracking system to identify trends and issues and process HR transactions in Workday.
- Operated as key business partner to employees, managers, directors and senior leaders to promote HR practices and strategies and enable delivery of specific, measurable business goals.
- Participated in Knowledge Article update project by updating over 300 knowledge articles used by HR department
Local Ops Dispatcher, Planner, Quality Manager
Suddath Relocation Systems Inc
05.2014 - 03.2017
- Strengthened company's business by leading implementation of CTAP/Workday.
- Worked directly with departments, clients, and management to achieve company goals.
- Recruited drivers, laborers and administrative staff.
- Hired and trained staff.
- Redirected dozens of shipments en route in response to customer requests.
- Maintained accurate stock records and schedules.
- Established long-term customer relationships through prompt and courteous service.
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
- Oversaw hiring and training of new employees.
- Forecasted manpower requirements based on daily workload and company targets.
- Enforced on-time shipment of products to create exceptional customer experiences.
- Supervised work of over 30 team members, offering constructive feedback on their work performance.
- Defined clear targets and objectives and communicated them to other team members.
- Monitored timelines and flagged potential issues to be addressed.
- Directed quality assurance efforts to maximize efficiency and minimize damage claims.
- Programmed and calibrated consoles and devices per customers specifications.
- Manage crews of varying sizes during installation process for Matrix Fitness in gyms throughout U.S.
- Mobile Device management and training of crew members on various types of mobile devices.
- Analyze quality scores and surveys and implement new initiatives.
- Built and cultivated lasting rapport with employees, peers, upper management and outside vendors.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Education
Bachelor of Arts - Business Administration
University of Arizona
Tucson, AZ05.2022
Certificate - FASTTRACK ELECTRONIC INVENTORY SYSTEM
Suddath Corporate Office
Jacksonville, FL05.2016
Certificate - TRAIN THE TRAINER
Unigroup Corporate Training Center
Fenton, MI08.2015
High School Diploma -
Park High School
Racine, WI2001
Skills
- Goal Setting
- Report Generation
- HRIS Expertise
- Data Interpretation
- Report Preparation and Presentation
- Salesforce CRM
- Relationship Building
- Microsoft Office
- Zendesk Experience
- Oracle Fusion Experience
- Workday Experience
- Kronos Timekeeping Management
- ADP Experience
Awards
Merchants Moving and Storage "No Claims Award" for 5 consecutive years 2007 thru 2011
Merchants Moving and Storage "Customer Service Excellence Award" 2010
Timeline
HRIS Analyst
Associated Wholesale Grocers Inc.
02.2023 - Current
Associate Analyst, HR Data Integrity
Abbott Laboratories
10.2019 - 09.2022
Human Resources Representative
Abbott Laboratories
05.2017 - 10.2019
Local Ops Dispatcher, Planner, Quality Manager
Suddath Relocation Systems Inc
05.2014 - 03.2017
Bachelor of Arts - Business Administration
University of Arizona
Certificate - FASTTRACK ELECTRONIC INVENTORY SYSTEM
Suddath Corporate Office
Certificate - TRAIN THE TRAINER
Unigroup Corporate Training Center
High School Diploma -
Park High School