Diligent problem-solver with resourceful approach to challenges and organized style. Proven military leadership with real world experience. Leverages expertise to manage job functions. Excellent communicator with focus on results.
Overview
18
18
years of professional experience
Work History
Tech II
Everi
Norman, Newcastle
01.2017 - 01.2022
Maintain, troubleshoot, and repair all gaming devices on the casino premises, while providing the best customer support possible
Provide technical support to customers on operational and maintenance aspects of system equipment
Assist with diagnosing mechanical, hardware, software, and system failures
Troubleshoot to identify, resolve, and provide root cause analysis on products
Preventive maintenance, relocating, and installation of equipment
Knowledgeable in Switch/Server maintenance and installation .
Team Leader
United States Army
Fort Carson, CO
01.2010 - 01.2014
Subject matter expert in three manual and computer guided mortar systems valued at approximately $400K; skilled in programming coordinates into hand held systems, digitally transferring sensitive information and troubleshooting problems
Maintained electronic and administrative accountability and inventory for sensitive government equipment in and out of deployed combat zones: manual and automated mortar systems, heavy artillery, heavy vehicles and personal weapons and gear
Responsible for $20M+ worth of U.S
Mission critical equipment with zero losses
Trained and mentored over 8 infantry mortar men in skills and tasks, resulting in consistently achieving a 95% readiness rate for over 210 missions in non-combat and combat zones
Effective communicator with leaders and team members; briefed team on project and program statuses and results; planned and dispensed detailed administrative and verbal reports on equipment and personnel readiness rates
Prepared and coached team members in project and program readiness standards and professional and moral development in preparation for domestic and international missions
Lineman and Brush Truck Driver
Port
Port Aransas, TX
01.2009 - 01.2010
Fought fires of all types (houses, buildings, automobiles, forest, brush) and extracted stranded victims and domestic pets
Administered medical aid and CPR to victims before ambulances arrived
Assisted in major traffic accidents, particularly when flammable or toxic materials were spilled
Trained in proper response protocol and procedures for all types of bomb threats
Cleaned up affected areas after completing rescue operations and extinguishing fires using HAZMAT rules and regulations
Operational ability in fire trucks, hoses, ladders and fire hydrants usage
Prepared, maintained and repaired local fire station and heavy equipment for operational readiness
Water Maintenance Operator
Nueces County Water District
Port Aransas, TX
01.2007 - 01.2010
Maintained city water pumping stations: water testing, proper sealing, pump operations
Responded to and repaired leaks and faults occurring in all fresh water and sewer city lines
Installed water, sewer lines and taps, and new water meters
Repaired, maintained and installed new and old fire hydrants citywide
Outside Operator
DuraTherm Inc
San Leon, TX
01.2002 - 01.2007
Monitored process indicators, instruments, gauges and meters to detect and report any problems
Operated control panels to coordinate and regulate process variables such as temperature and pressure, and to direct product flow rate, according to process schedules
Started pumps, opened valves and used automated equipment to regulate the flow of oil and chemicals in pipelines and into and out of tanks
Signaled other workers by telephone or radio to operate pumps, open and close valves, and check temperatures
Read and analyzed specifications, schedules, logs, test results, and laboratory recommendations to determine how to set equipment controls to produce the required qualities and quantities of products
Planned movement of products through lines to processing, storage, and shipping units, using knowledge of system interconnections and capabilities