Bryan Misael Paredes Garcia
Baltimore
Summary
Dynamic professional with experience at Allied Global, adept at problem-solving and clear communication. Proven ability to manage high-stress situations and resolve customer complaints, enhancing loyalty. Skilled in inventory control and organization, with a commitment to maintaining a safe work environment. Eager to leverage strong multitasking abilities in a new role.
Overview
8
8
years of professional experience
Work History
Stocker
Prince Dollar
01.2024 - 06.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Customer Service Representative
Allied Global
03.2018 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Material Handler
Fivaro S.A
08.2016 - 01.2018
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Education
High School Diploma -
IHER
CHAMELECON SAN PEDRO SULA HONDURAS 11-2017
Associate of Arts -
FUNAFEH
CHEMELECON 04-2015
Skills
- Willing to learn
- Clear communication
- Problem-solving
- Multitasking
Timeline
Stocker
Prince Dollar
01.2024 - 06.2024
Customer Service Representative
Allied Global
03.2018 - 05.2023
Material Handler
Fivaro S.A
08.2016 - 01.2018
High School Diploma -
IHER
Associate of Arts -
FUNAFEH
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