Bryann Lutz

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Updated patient information and insurance details for accurate electronic medical records.

•Took air samples to ensure there was no mold, or asbestos in the air

•Worked with the client to ensure job was completed safely

•Made sure all rules were followed

•Made sure environment was safe for everyone around

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

• Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
• Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
• Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
• Checked in with servers to confirm preparedness before seating customers.
• Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
• Prepared dining room for service by cleaning , organizing tables and placing table settings.

• Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
• Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
• Enhanced rider experience by enforcing safety procedures and providing clear instructions.
• Collaborated with team members to maintain a clean, organized, and safe ride area for guests.