Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryanna Aguilera

Stockton,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Preschool Teacher

GymStars
05.2022 - Current
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Utilized creative teaching strategies to engage students in classroom.

Administrative Assistant

United Cerebal Palsy
08.2022 - 11.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.

Barista

Towne Corner Caffe
02.2022 - 09.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Used POS system to accurately enter orders and process payments.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

Customer Service Representative

Blue Shield Of CA
11.2021 - 01.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Responded to customer requests for products, services, and company information.

Shift Supervisor/Barista

Starbucks
12.2016 - 06.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Completed cash and credit card transactions accurately using POS software.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Analyzed sales figures and identified areas for improvement.
  • Troubleshot equipment to reduce service calls and downtime.

Shift Lead/Smoothie Barista

Jamba Juice
03.2012 - 12.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Analyzed sales figures and identified areas for improvement.

Office Assistant

Finance Of America
06.2011 - 07.2018
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, or in-person to provide information.
  • Maintained and updated office records, physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Ran errand's and town when needed.
  • This was a summer job and on a needed bases.

Education

Associate of Arts - Early Childhood Education

San Joaquin Delta College
Stockton, CA
06.2025

High School Diploma -

Lincoln High School
Stockton, CA
06.2013

Skills

  • Child Development
  • Classroom Management
  • Student Records Management
  • Lesson Planning
  • Training in Food Handling Preparation
  • Consultative Sales
  • Complaint Resolution
  • Data Collection

Timeline

Administrative Assistant

United Cerebal Palsy
08.2022 - 11.2022

Preschool Teacher

GymStars
05.2022 - Current

Barista

Towne Corner Caffe
02.2022 - 09.2022

Customer Service Representative

Blue Shield Of CA
11.2021 - 01.2022

Shift Supervisor/Barista

Starbucks
12.2016 - 06.2021

Shift Lead/Smoothie Barista

Jamba Juice
03.2012 - 12.2019

Office Assistant

Finance Of America
06.2011 - 07.2018

Associate of Arts - Early Childhood Education

San Joaquin Delta College

High School Diploma -

Lincoln High School

Similar Profiles

CREATE PROFILE
Bryanna Aguilera