BRYANNA ARTIES
Trinidad,CO
Summary
Detail-oriented Quality Assurance Analyst with 7+ years of experience in troubleshooting, documentation, test execution, and process improvement, seeking a QA role with growth opportunities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Online Retail Store Owner
BCuteBU LLC
01.2020 - Current
- Performed QA testing on website UX, checkout, and functionality.
- Debugged issues using analytics and improved site stability.
Customer Engagement / QA Support Specialist
American Fidelity
01.2022 - 01.2025
- Executed system testing validating data accuracy and identifying defects.
- Authored defect reports with reproduction steps.
- Performed root cause analysis and tested post release updates.
- Licensed
Licensed Insurance Agent
ClearLink
01.2021 - 01.2022
- Ensured accuracy in policy data; identified and escalated defects.
- Completed detailed auditing and documentation tasks.
T1 iOS/macOS Team Manager
Kelly Services
01.2018 - 01.2020
- Performed quality audits and documented systemic issues.
- Built test trackers and workflow documentation.
T1 iOS/macOS Advisor
Kelly Services
01.2017 - 01.2018
- Performed manual test style troubleshooting and issue replication.
Patient Care Advocate
Express Scripts
01.2016 - 01.2017
- Identified and documented coverage and prescription workflow system errors.
Education
A.S. & B.S. - Science
Pikes Peak Community College
Diploma -
James Irwin Charter High School
Skills
- Manual Testing
- Test Cases
- Bug Reporting
- Regression Testing
- UI/Functional Testing
- UAT
- SDLC/STLC
- Defect Lifecycle
- Jira
- Azure DevOps
- TestRail
- Confluence
- Postman
- BrowserStack
- GitHub
- Excel
- MacOS
- IOS
- Windows
- Android
- HTML/CSS
- CRM systems
- SQL
- E-commerce management
- Quality assurance
- Inventory management
- Merchant relations
- Retail merchandising
- Process improvement
- Team collaboration
- Conflict resolution
- Sales leadership
Certification
- GDPR Compliance Certification, 01/01/24
- Quality Assurance (QA) -Techniques and Methodologies, Alison, 01/01/26, 5801-55451409
Timeline
Customer Engagement / QA Support Specialist
American Fidelity
01.2022 - 01.2025
Licensed Insurance Agent
ClearLink
01.2021 - 01.2022
Online Retail Store Owner
BCuteBU LLC
01.2020 - Current
T1 iOS/macOS Team Manager
Kelly Services
01.2018 - 01.2020
T1 iOS/macOS Advisor
Kelly Services
01.2017 - 01.2018
Patient Care Advocate
Express Scripts
01.2016 - 01.2017
A.S. & B.S. - Science
Pikes Peak Community College
Diploma -
James Irwin Charter High School