Bryanna Barth

• Designed, planned, organized and directed orientation and training for program participants.
• Identified training needs and developed content while evaluating existing program resources.
• Partnered with business teams and IT personnel to align project goals and business strategy with program participant skill sets.
• Planned and organized bi-annual conferences with more than 5 vendors and 30+ attendees.
• Utilized existing training materials and developed new Director/Officer onboarding guides.
• Utilized existing and external content to develop companywide associate campaign positively impacting over 40,000 associates.
• Developed, launched, and piloted Veteran Leadership Development program.
• Researched, developed, launched, and maintained monthly companywide education assistance program reports reporting on over 3,500 associate claims per year to executive management.

Worked as part of GEICO's Management Development Program.

• Negotiated with claimants to settle claims.
• Examined photographs and surveillance and any other documents relating to claims.
• Issued payouts to claimants.
• Created detailed assessments of damages to property and vehicles
• Shouldered management responsibilities during absence of supervisor.
• Monitored and coached team members on customer service metrics and increasing customer satisfaction by 25%.

• Handled scheduling and re-scheduling for over 400 current students.
• Handled new customer and student paperwork and enrollment.
• Completed clerical tasks such as filing, updating customer records, distributing mail, and sending out payment notices.
• Created marketing materials and advertised promotional offers and specials.

• Worked on projects using knowledge gained in classes to put together recommendations for issues.
• Collaborated in professional team to solve workflow issues.
• Developed business, financial and analytical skills needed for career.
• Produced high-quality documents, spreadsheets and presentations for location management, including Regional Vice President.

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

• 3.82 GPA
• summa cum laude graduate

• 4.0 GPA

• 4.0 GPA