Summary
Overview
Work History
Education
Skills
Timeline
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Bryee Bouchard

Clarksville,TN

Summary

A hospitality professional brings considerable experience in delivering exceptional dining experiences and maintaining high service standards. Known for collaborative approach and adaptability, ensuring seamless operations. Proven skills in customer relations and team leadership, fostering positive and efficient working environment.

Overview

9
9
years of professional experience

Work History

Senior Server

Casa D'Italia
12.2023 - Current
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Led team of servers to consistently meet customer service and sales targets.
  • Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
  • Improved communication among staff members through regular team meetings and open discussion forums.
  • Enhanced customer satisfaction by providing efficient and friendly service to guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server/Baker/Barista/Cook

Wild Flour Bake Shop
02.2022 - 10.2023
  • Produced consistently high-quality baked goods for customers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Collaborated with kitchen staff to ensure accurate and timely preparation of catering orders.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Back of House Manager

Roux Americajun
03.2016 - 03.2020
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.

Education

High School Diploma -

Montgomery Central
Cunningham, TN
05-2012

Skills

  • Food safety
  • Cash handling
  • Safe food handling
  • System security
  • Guest relations
  • Menu memorization
  • Order accuracy
  • High volume dining
  • Kitchen staff coordination
  • Wine service
  • Bar terminology
  • Menu design
  • Problem-solving
  • Responsible and trustworthy
  • Critical thinking
  • Team leadership
  • Team motivation
  • Verbal and written communication
  • Employee training and development
  • Food preparation
  • Flexible schedule
  • Critical thinking
  • Team leadership
  • Team motivation
  • Verbal and written communication
  • Employee training and development
  • Food preparation
  • Flexible schedule

Timeline

Senior Server

Casa D'Italia
12.2023 - Current

Server/Baker/Barista/Cook

Wild Flour Bake Shop
02.2022 - 10.2023

Back of House Manager

Roux Americajun
03.2016 - 03.2020

High School Diploma -

Montgomery Central

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Bryee Bouchard