Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bryanna Fonseca

Miami

Summary

Energetic Department Manager dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.

Overview

3
3
years of professional experience

Work History

Department Manager

McDonald's
01.2023 - Current
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Crew Member

McDonald's
12.2021 - 01.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Robert Morgan Educational Center
Miami, FL
06.2020

Skills

  • Customer Service
  • Staff Management
  • Team Supervision
  • Problem-Solving
  • Training and mentoring
  • Customer Engagement
  • Goals and performance
  • Sales Reporting
  • Team Leadership
  • Computer Skills
  • MS Office
  • Good Judgment
  • Documentation And Reporting

Languages

Spanish
Native or Bilingual

Timeline

Department Manager

McDonald's
01.2023 - Current

Crew Member

McDonald's
12.2021 - 01.2023

High School Diploma -

Robert Morgan Educational Center
Bryanna Fonseca