Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bryanna Govin

Piedmont,SC

Summary

Knowledgeable retail and care professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.

Overview

8
8
years of professional experience

Work History

Keyholder/ Clerk

Moonville Liquors
06.2023 - Current
  • Knowledge of applicable liquor and store rules, policies, laws, regulations, and procedures
  • Complete opening and closing tasks by cashing out registers, inspecting security and alarm systems, preparing bank deposits, and reports.
  • Answer customer questions about products and sales, help locate merchandise, and promote key items.
  • Maintained up-to-date knowledge of spirits, store sales, payment policies and security standards.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs and kept adequate stock in product displays on sales floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Verified transactions, product orders and shipping logs and entered information into databases and reports.
  • Checked personal identifications during alcohol sales.
  • Managed efficient cash register operations.
  • Operated as manager during owner absence

Nanny/Caregiver

NA
02.2021 - 06.2023
  • Provided daily childcare for children aged 1 to 10
  • Provided personal assistance to the family such as calendar management, appointment coordination, and help with everyday tasks such as running errands laundry and cooking.
  • Coordinated everyday activities that encourages education and social skills
  • Created a fun, secure, inspiring and comfortable environment.
  • Transported children to and from activities, medical appointments, using personal or family vehicle.
  • Monitored children's play activities to verify safety and maintained safe play environment.
  • Taught children basic life skills, manners and personal hygiene.
  • Implemented daily routine to maintain structure and stability
  • Developed creative activities to encourage physical, social and emotional growth.
  • Developed games and activities using arts and crafts to support learning and verbal skills.

Quality Control Inspector

Phillips Staffing
06.2020 - 11.2020
  • Performed final quality inspection of finished products based on established procedures.
  • Examined products for imperfections and defects.
  • Reported unusual discrepancies and problems to management for speedy resolution.
  • Recorded rejected product and inspection results in data sheets.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Loaded and unloaded items from production line.
  • Packaged fragile items with cushioning material.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Moved shipment materials to and from designated areas using lift and hand trucks.

Caregiver

Quillen Manor
07.2018 - 05.2020
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating residents' needs.
  • Answered call lights and supported residents' comfort and safety by adjusting bed rails and equipment.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting residents.
  • Kept accurate records of residents' care, condition, and progress.
  • Assisted residents with mobility issues in areas such as beds, wheelchair usage, and automobile travel.
  • Assisted with feeding and monitored intake to help residents achieve nutritional objectives.

Shift Supervisor

Fairview Park Senior Living
04.2017 - 01.2020
  • Coached and trained newly hired employees to promote knowledge of responsibilities and position requirements.
  • Monitored daily delivery of quality services, which promoted high level of satisfaction among families and residents.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Oversaw and maintained residents' rooms, group living areas, and nurse stations.
  • Documented resident information and care activities in electronic health record.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Maintained physical and computer-based filing systems.

Fine Jewelry Sales Associate

Sears
06.2017 - 03.2019
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Increased sales and customer satisfaction through personalized servicing.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Performed general maintenance and light cleaning of showroom.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Learned duties for various positions and provided backup at key times.
  • Processed refunds and exchanges in accordance with company policy.

Customer Service/Cashier

Burger King
10.2015 - 03.2017
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Processed orders on POS system and accepted cash and charge payments.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Assisted customers with menu items and accurate order fulfillment.

Education

High school or equivalent -

Hillcrest High School
Simpsonville, SC
06.2016

Skills

  • Customer Service
  • Basic Computer Skills
  • POS & Payment Processing
  • Multitasking
  • Attention to Detail
  • Leadership & Adaptability
  • Policy Knowledge
  • Working Independently
  • Inventory & Stock Management
  • Merchandising
  • Identification checks
  • Liquor Law Compliance

Timeline

Keyholder/ Clerk

Moonville Liquors
06.2023 - Current

Nanny/Caregiver

NA
02.2021 - 06.2023

Quality Control Inspector

Phillips Staffing
06.2020 - 11.2020

Caregiver

Quillen Manor
07.2018 - 05.2020

Fine Jewelry Sales Associate

Sears
06.2017 - 03.2019

Shift Supervisor

Fairview Park Senior Living
04.2017 - 01.2020

Customer Service/Cashier

Burger King
10.2015 - 03.2017

High school or equivalent -

Hillcrest High School

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Bryanna Govin