Summary
Overview
Work History
Education
Skills
Timeline
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Bryanna May

Oklahoma City,Oklahoma

Summary

Dedicated professional with expertise in HRIS systems and employee management. Proven skills in communication, teamwork, and project management. Focused on enhancing team performance and contributing to organizational growth. Committed to continuous improvement and professional development.

Overview

9
9
years of professional experience

Work History

Account Manager

Paycom
Oklahoma City, Oklahoma
02.2024 - Current
  • Excelled in the Paycom system - directing a large book of business while supporting many HR professionals in navigating and maximizing their ROI with the system.
  • Provided best practices for numerous businesses nationwide tailored to employee needs and company objectives
  • Devised innovative strategies to assist HR professionals in retention, employee development, and time-saving solutions.
  • Oversaw multiple projects simultaneously, related to benefits administration, onboarding, recruiting, tax compliance, general ledger maintenance, payroll operations, talent management, and scheduling.
  • Facilitated timely customer service assistance to HR professionals -addressing questions related to employee paychecks or payroll concerns.
  • Executed research regarding various tax matters and maintained awareness of tax law updates in numerous states for hundreds of clients

HR and Marketing Specialist

Chick-fil-A
Oklahoma City, Oklahoma
11.2022 - 02.2024
  • Directed employee recruitment, hiring, and interview operations.
  • Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
  • Enforced HR policies and advised employees on labor regulations and company procedures.
  • Developed and maintained training materials for new hires.
  • Coordinated company-wide events, encompassing team building and annual parties.
  • Attended career fairs and school events to promote the organization's brand as an employer of choice.
  • Collaborated with other departments to understand their staffing needs and develop appropriate recruitment plans.
  • Scheduled meetings with employees to address concerns
  • Organized promotional events to increase brand awareness and customer engagement.
  • Developed marketing strategies for existing products, services and new product launches.
  • Created proposals for service and product strategies based on marketing data.

Restaurant Manager

Corner Bakery Cafe
Oklahoma City, Oklahoma
04.2016 - 06.2021
  • Managed and developed staff in customer service, food handling, and safety protocols within high-speed environment.
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Assisted with kitchen preparation during peak times as needed.
  • Resolved conflicts among employees in an effective manner.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Developed and maintained employee schedules to ensure proper coverage of shifts.

Education

BBA - Management

University of Central Oklahoma
Edmond, OK
05-2033

Skills

  • Employee management
  • Project management
  • HRIS systems
  • Recruiting
  • Payroll
  • Employee training
  • Conflict resolution
  • Interpersonal communication
  • Employee mentoring
  • Scheduling
  • Talent acquisition
  • Customer service
  • Benefits administration
  • Problem solving
  • Written communication
  • Marketing
  • Event Planning

Timeline

Account Manager

Paycom
02.2024 - Current

HR and Marketing Specialist

Chick-fil-A
11.2022 - 02.2024

Restaurant Manager

Corner Bakery Cafe
04.2016 - 06.2021

BBA - Management

University of Central Oklahoma

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