Summary
Overview
Work History
Education
Skills
Timeline
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Bryanna Mitchell

Spalding,MI

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Pharmacy Technician position. Ready to help team achieve company goals.


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Postal Clerk

United States Postal Service
08.2023 - Current
  • Assisted customers with package shipping, ensuring proper labeling and timely delivery.
  • Trained new employees on postal procedures, regulations, and company policies leading to a smoother onboarding process.
  • Contributed to decreased wait times by quickly serving customers at the counter during high volume periods.
  • Collaborated with team members to maintain a clean and organized work environment, promoting efficiency and safety.
  • Sorted mail according to size, shape and destination.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Utilized customer service skills to provide exceptional service for repeat clientele.
  • Added accurate data entry into computer system to complete transactions.
  • Used computer systems to track packages and update client information.
  • Provided service and sales to walk-in customers.
  • Developed strong knowledge of USPS policies and procedures, providing informed assistance to customers when needed.
  • Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Supported colleagues during peak hours, working together effectively under pressure for optimal performance.
  • Upsold postal services like insurance and tracking.
  • Monitored inventory of postage stamps and made orders to replenish.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Weighed mail and computed pricing amounts.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Streamlined postal operations for faster service by accurately weighing packages and calculating postage.
  • Enhanced customer satisfaction by efficiently sorting and distributing mail to appropriate recipients.

Wheelchair Agent

Unifi
08.2022 - 08.2023
  • Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
  • Educated passengers on safety procedures and provided assistance to disabled passengers
  • Monitored and processed ticket sales, refunds and upgrades to meet diverse passenger needs.
  • Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
  • Ensured timely boarding for passengers with disabilities, carefully navigating through crowded terminals.
  • Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
  • Upheld strict compliance with security protocols while escorting passengers through secure areas of the airport.
  • Enhanced passenger comfort by efficiently assisting with wheelchair transfers and mobility support.
  • Assisted in training new wheelchair agents, sharing expertise on best practices for handling equipment safely and providing exemplary customer service.
  • Collaborated with ground staff to ensure seamless coordination of services for passengers requiring special assistance.
  • Guaranteed safe transportation between gates by expertly navigating the complexities of airport layout while maneuvering wheelchairs with precision.
  • Reduced passenger anxiety by patiently answering questions regarding travel procedures and offering reassurance during challenging situations.
  • Secured passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
  • Consistently met high standards of professionalism, adhering strictly to company dress code and grooming policies while representing employer brand positively in public spaces.

Babysitter

Neighbors And Family Members
06.2018 - 08.2022
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
  • Helped children complete homework assignments and school projects.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Reassured children when upset providing emotional support and stability.
  • Encouraged children to be understanding and patient with others.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Education

Associate of Science - Psychology

Lonestar Community College
The Woodlands, TX
12.2028

High School Diploma -

The Woodlands High School
The Woodlands, TX
05.2022

Skills

  • Retail services
  • Shipping procedures
  • Postal law proficiency
  • Handling and sorting mail
  • Weight Calculations
  • Team Collaboration
  • Computer savvy
  • International shipping
  • Sorting procedures
  • Mail Sorting
  • Mail Forwarding
  • Package handling
  • Problem-solving skills
  • Workplace Safety
  • Loading and unloading
  • Post office operations
  • Customer Service
  • Postal regulations

Timeline

Postal Clerk

United States Postal Service
08.2023 - Current

Wheelchair Agent

Unifi
08.2022 - 08.2023

Babysitter

Neighbors And Family Members
06.2018 - 08.2022

Associate of Science - Psychology

Lonestar Community College

High School Diploma -

The Woodlands High School

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Bryanna Mitchell