Bryanna Nunez
Reading,PA
Summary
Dedicated and passionate Certified Phlebotomist and MA with a keen eye for quality patient treatment seeking a medical site to further my skills and passion while promoting healthcare standards. Seeking to use my knowledge of Phlebotomy practices and years of experience working in high-volume, fast paced settings to secure a challenging position as a Phlebotomist Technician..
Overview
4
4
years of professional experience
1
1
Certification
Work History
Physical Therapist Assistant and Medical Assistant
Concentra Urgent Care & Occupational Medicine
2021.11 - Current
- Performing functions such as taking temperatures, and blood pressures and assisting with manual sessions in therapy
- Setting up Orthopedic surgeons day/charts and instruments needed for injections in office
- Assisting with UDS and BATs
- CPR Certified.
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
- Managed high-volume caseload and organized daily schedules of assistants and patients.
- Recorded patient prognosis, treatment and responses into reports and patient charts.
- Evaluated effects of treatment at various stages and adjusted treatments to achieve maximum benefit.
- Used ERMs to chart patients' progress and update departmental records.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Monitored patient progress and adapted treatment plans to reflect changes.
- Maintained care continuity through multidisciplinary teamwork and collaboration.
- Set up equipment ahead of treatments to maintain smooth appointment schedules.
- Communicated with physicians to provide updates on patient care.
- Implemented patient safety protocols and infection control practices for hygienic, compliant care.
- Maintained cleanliness and sanitation of clinic or treatment environment.
- Assisted physical therapists with patient examinations using manual therapy techniques and therapeutic exercise instruction.
Receptionist
Children's Clinic Of Wyomising
2020.10 - 2021.11
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Front Desk Receptionist
Berkshire Podiatry Center
2019.08 - 2020.10
- Updating accounts and insurance information.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Confirmed appointments, communicated with clients, and updated client records and set up appointments for surgeries adn treatments.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Scheduled office meetings and client appointments for staff teams.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
Education
No Degree - Phlebotomy Technician
Reading Area Community College
Reading, PA11.2023
No Degree -
Reading High School
Reading, PA07.2016
Skills
- Medical Terminology
- Communication Skills
- Infection Control
- Medical Record keeping
- Microsoft Access
- Interpersonal Skills
- Bilingual
- Detail oriented
- HIPPA compliance
- Data Entry
- Time Management
- Quality Control Guidelines
- Biohazardous Waste Disposal
- Stress Management
Certification
- Certified Phlebotomist Tech, RACC, - November 2023.
- CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Physical Therapist Assistant and Medical Assistant
Concentra Urgent Care & Occupational Medicine
2021.11 - Current
Receptionist
Children's Clinic Of Wyomising
2020.10 - 2021.11
Front Desk Receptionist
Berkshire Podiatry Center
2019.08 - 2020.10
No Degree - Phlebotomy Technician
Reading Area Community College
No Degree -
Reading High School
- Certified Phlebotomist Tech, RACC, - November 2023.
- CPR Certified
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