Bryanna Rockne
Medfield,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Kitchen Prep Cook
Caseys
Albion, IA
03.2023 - 01.2024
- Set up work stations prior to opening to minimize prep time.
- Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
- Checked completed orders for correct quantity and quality.
- Grilled and deep fried various foods from meats to potatoes.
- Modified standard recipes to address customer requests for substitutions or allergen concerns.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Understood and followed oral and written directions.
Cashier
caseys
Albion, IA
03.2023 - 01.2024
- Verified customer age requirement for alcohol or tobacco purchases.
- Greeted customers promptly and responded to questions.
- Collected payments and provided accurate change.
- Followed company security procedures for handling large sums of money.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered phone calls to assist customers with questions and orders.
- Answered customer inquiries regarding store policies and procedures.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Worked with cross-functional teams to achieve goals.
Team Member
GameStop
Marshalltown, IA
06.2022 - 02.2023
- Followed production orders and company standards to exceed quality scores on consistent basis.
- Maintained positive working relationship with fellow staff and management.
- Received, processed, and stocked merchandise in accordance with store policies.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Resolved customer issues promptly in a professional manner.
- Answered phone calls regarding inquiries about products or services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated with team members to maximize productivity and efficiency.
- Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
- Understood and followed oral and written directions.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Gmg Secondary School
Garwin, IA05-2015
Some College (No Degree) - Business Administration
Iowa State University
Ames, IASkills
- Calm Under Pressure
- Training & Development
- Decision-Making
- Time Management
- Friendly, Positive Attitude
- Organization
- Leadership
- Relationship Building
- ID Verification
- Customer Assistance
- Customer Service
- Staff Training
- POS System Operations
- Drawer Balancing
Languages
English
Native/ Bilingual
Timeline
Kitchen Prep Cook
Caseys
03.2023 - 01.2024
Cashier
caseys
03.2023 - 01.2024
Team Member
GameStop
06.2022 - 02.2023
High School Diploma -
Gmg Secondary School
Some College (No Degree) - Business Administration
Iowa State University
Similar Profiles
Cassandra RiceCassandra Rice
Store Manager at CaseysStore Manager at Caseys
Justice DavisJustice Davis
Kitchen Manager at CaseysKitchen Manager at Caseys
Mendi AdamsonMendi Adamson
Store Manager at CaseysStore Manager at Caseys