Bryanna Sandoval
Lancaster,CA
Summary
Customer service-oriented professional with an enthusiastic personality and skills in communication and partnership.
Ready to provide exceptional services and support. Eager to thrive and achieve excellence within the profession by utilizing and enlarging my skills. Incorporating my bilingual services into the community to offer even more flexibility and support in the given area of expertise.
Overview
6
6
years of professional experience
Work History
Bilingual Office Assistant/ Data & Assessment Tech
Lancaster School District
Lancaster, CA
09.2024 - Current
- Written and verbal translation of Spanish. Verification and input of student data in various systems.
- Enhanced office efficiency by organizing files and maintaining a clean workspace.
- Order and maintain supplies. Design forms, flyers, flowcharts, and award certificates.
- Expedited document processing with accurate data entry and timely filing.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Organizes information and materials necessary for the extended year, intersession program.
- Conducts training sessions for site and district staff, individually and in groups, regarding all aspects of state longitudinal data, assessment systems, and the related data.
- Operates computer to input and extract data from automated information management, storage, and retrieval systems; organizes and prepares application software documentation, procedural documentation, and operation instructions
- Assists with reconciling data between student information systems, CALPADS systems, and other district, state, or federal databases.
- Provide ongoing reports and training to staff using CALPADS and/or CAASPP data, and attend meetings.
- Uses technical knowledge and knowledge of district data resources to consult with school sites and other divisions to solve data problems.
Program Leader II
City of Palmdale
Palmdale, CA
05.2021 - 01.2025
- Aid in the translation of our calendars from English to Spanish for native Spanish speakers.
- Assist with planning, coordinating, and conducting recreational activities for children and adults at community events, community centers, and recreational centers.
- Handle confidential and sensitive telephone calls with the public.
- Ability to work well as a team member in a team environment, and to be able to collaborate with peers, clients, management, and other organizations.
- Managing multiple projects, programs, community events, and city facilities while possessing excellent organizational skills.
- Attend city meetings with management on a regular basis to upgrade the performance and quality of work, based on the analysis from management and city productivity.
- Input and update service requests, and any project details, within a time frame.
- Assist the coordinator with supply orders, purchase requests, and expense reports.
- Resolve work order problems, and most importantly, ensure completeness.
- Demonstrate strong communication skills, both oral and written, which include proper sentence structure and pronunciation.
- Research and prepare to conduct events for the city year-round.
- Compile information and enter data into different computer applications for future projects around the city.
- Perform tasks with minimal supervision.
Bilingual Clerk Typist
Palmdale School District
Palmdale, CA
08.2023 - 09.2024
- Facilitated interdepartmental collaboration through precise interpretation during meetings and events.
- Entered data into databases in alphabetic and numerical order.
- Typed letters, memos and other correspondence for staff, using various software programs.
- Interacted with public on phone and at reception desk to answer questions and resolve issues.
- Checked completed work for proper spelling, grammar, punctuation, and format.
- Organized and maintained precise confidential personnel files.
- Organized and prioritized proofreading, spell checking, document filing and data entry.
Shift Manager
Little Caesars
Lancaster, CA
12.2018 - 05.2021
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Performed inventory counts and cash reconciliation every night in a timely manner.
- Handle confidential phone calls and reports from customers.
- Perform secretarial functions.
- Position skilled staff in key areas throughout the shift to optimize department productivity.
- Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
- Resolved customer concerns and relayed relevant information to the supervisor.
- Required strong organization, time management, and prioritization skills for online customer orders.
- File reports and documents.
- Maintained the store in a clean and neat manner.
- Recommended improvements to store procedures.
Education
Bachelor Of Science - Business Administration
Colorado Technical University
Colorado Springs, CO04.2025
Associate of Arts - Business Administration
Antelope Valley College
Lancaster, CA2023
Skills
- Program activities
- Bilingual in English and Spanish
- Supervision and oversight
- Conflict resolution
- Team leadership
- Four years of administrative and secretarial functions
- Great communication skills
- Computer literate (MS Excel, PowerPoint, Word, and Outlook)
- Multi-tasking
- Planning and organizing
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Education and Training
true,other,other
Timeline
Bilingual Office Assistant/ Data & Assessment Tech
Lancaster School District
09.2024 - Current
Bilingual Clerk Typist
Palmdale School District
08.2023 - 09.2024
Program Leader II
City of Palmdale
05.2021 - 01.2025
Shift Manager
Little Caesars
12.2018 - 05.2021
Bachelor Of Science - Business Administration
Colorado Technical University
Associate of Arts - Business Administration
Antelope Valley College