Dedicated professional with strong customer service skills and a focus on relationship building. Proven ability to enhance client satisfaction through proactive communication and personalized attention.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Associate Banker
Chase Bank
07.2024 - Current
Strengthened client relationships through consistent communication and personalized attention to individual needs.
Facilitated seamless account openings, closings, transfers, and updates for a diverse clientele base.
Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients'' needs and concerns.
Relationship Specialist
VyStar Credit Union
10.2023 - 07.2024
Cultivated strong member relationships through personalized service and proactive communication.
Educated members on financial products, promoting informed decision-making.
Implemented strategies to increase member retention and loyalty through targeted outreach initiatives.