Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bryanna Silveira

Orlando

Summary

Dedicated professional with strong customer service skills and a focus on relationship building. Proven ability to enhance client satisfaction through proactive communication and personalized attention.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Associate Banker

Chase Bank
07.2024 - Current
  • Strengthened client relationships through consistent communication and personalized attention to individual needs.
  • Facilitated seamless account openings, closings, transfers, and updates for a diverse clientele base.
  • Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients'' needs and concerns.

Relationship Specialist

VyStar Credit Union
10.2023 - 07.2024
  • Cultivated strong member relationships through personalized service and proactive communication.
  • Educated members on financial products, promoting informed decision-making.
  • Implemented strategies to increase member retention and loyalty through targeted outreach initiatives.

Education

Master of Arts - Applied Behavior Analysis

Florida Institute of Technology
Melbourne, Florida, FL
05-2028

Bachelor of Science - Clinical Psycholigy

University of Central Florida
Orlando, FL
08-2025

Associate of Arts -

Valencia College
Orlando, FL
05-2023

Skills

  • Branch operations
  • Customer service
  • Analytical thinking
  • Due diligence
  • Financial planning

Certification

Notary for the State of Florida

Timeline

Associate Banker

Chase Bank
07.2024 - Current

Relationship Specialist

VyStar Credit Union
10.2023 - 07.2024

Master of Arts - Applied Behavior Analysis

Florida Institute of Technology

Bachelor of Science - Clinical Psycholigy

University of Central Florida

Associate of Arts -

Valencia College