Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRYANNA SIMS

Arlington,TX

Summary

New graduate with over five years of experience in customer service and operational management across various sectors, including healthcare training, laboratory work and research, retail, and food service. Demonstrates a proven track record of enhancing customer satisfaction and streamlining operations, leading to significant improvements in service efficiency and team productivity. Eager to apply extensive skills in a dynamic role that promises opportunities for growth and development on my journey to becoming a cardiothoracic surgeon.

Overview

7
7
years of professional experience

Work History

Store Associate/ Deli Clerk

Publix
Weston, FL
07.2024 - 07.2025
  • Efficiently manage the deli counter, ensuring top-notch customer service and product quality.
  • Meticulously prepare and display deli items, adhering to food safety regulations.
  • Accurately fulfill customer orders, maintaining inventory and reducing waste.
  • Drive sales through product knowledge and upselling techniques; Implement strategies to enhance customer satisfaction and loyalty, contributing to store growth.
  • Assist in training new staff, fostering a positive work environment and operational efficiency.

Front of House Lead and Server

The Great Greek Mediterranean Grill
West Palm Beach, FL
05.2022 - 09.2022
  • Led front-of-house operations, ensuring optimal customer service in a high-traffic setting. Thrived in a dynamic, fast-paced restaurant, enhancing team spirit and service quality.
  • Efficiently handled cash transactions, minimizing discrepancies.
  • Provided training and support to new staff, fostering a collaborative team environment.
  • Enhanced team workflow, cutting service times during peak hours.

Office Receptionist Manager

All Care Health Training Center
Lake Worth, FL
08.2021 - 04.2022
  • Led a team of 20 employees, overseeing daily operations, including logistics, inventory management and order fulfillment.
  • Provided training to staff members on procedures, daily routines, and skill enhancements; conducted written and verbal evaluations for assigned personnel.
  • Organized CPR/AED/ First Aid and First Responder classes for various organizations
  • Managed computerized databases for tracking, ordering, receiving, and reporting materials, supplies, and shipments.
  • Managed phone calls and directed inquiries to appropriate staff members; Scheduled appointments and maintained the reception calendar for training sessions.

Store Associate and Cashier

Aldi
Loxahatchee Groves, FL
01.2021 - 09.2021
  • Managed cash register operations and handled customer transactions.
  • Responsible for stocking inventory and maintaining store organizations.
  • Provided customer assistance and resolved issues effectively.
  • Ensured order accuracy and managed refunds or exchanges.
  • Monitored inventory levels to ensure product availability and store efficiency.
  • Supported team members to foster a collaborative work environment and improve service.

Store Associate and Cashier

Hobby Lobby
Wellington, FL
08.2020 - 01.2021
  • Assisted customers with purchases and provided excellent customer service.
  • Operated cash registers, processed transactions, and handled customer payments.
  • Organized and stocked merchandise, maintaining a clean and inviting store environment with efficient time management and task execution.

Student Medical Intern

Kindred Medical Long-Term Care Facility
Mansfield, TX
08.2018 - 01.2019
  • Shadowed healthcare professionals in learning patient care procedures and medical protocols
  • Assisted in patient intake and data collection, including taking medical histories, vital signs, and recording patient information.
  • Supported the medical team in performing routine medical tests and procedures, and preparing patient charts while maintaining accurate medical records in compliance with privacy standards.
  • Collaborated with multidisciplinary teams during patient treatment planning.

Cashier and Kitchen Staff

Burger Street
Arlington, TX
05.2018 - 01.2019
  • Provided friendly and efficient customer service in a high-volume setting.
  • Handled transactions and ensured order accuracy.
  • Managed the bagging and packaging of food items, maintaining quality standards.

Education

Bachelor's of Science (B.S.) - Pre-Medical Biological Sciences

Florida International University
Miami, FL
07.2024

Undergraduate Studies - Biology

University of Miami
Miami, FL
07.2022

Associates of Art (A.A.) - General Biology

Palm Beach State College
West Palm Beach, FL
07.2021

High School Diploma -

Palm Beach Central High School
Wellington, FL
05.2020

Student Medical Intern - Pre-Med Biology

Ben Barber Innovation Academy
Mansfield, TX
12-2018

Skills

  • Scientific and Laboratory Knowledge
  • Medical Terminology
  • Critical Thinking
  • Attention to detail
  • Time management
  • Conflict resolution and Problem solving
  • Flexibility and Adaptability
  • Strong Communication and Interpersonal skills
  • Team Worker
  • EXPO management and Food Preparation

Timeline

Store Associate/ Deli Clerk

Publix
07.2024 - 07.2025

Front of House Lead and Server

The Great Greek Mediterranean Grill
05.2022 - 09.2022

Office Receptionist Manager

All Care Health Training Center
08.2021 - 04.2022

Store Associate and Cashier

Aldi
01.2021 - 09.2021

Store Associate and Cashier

Hobby Lobby
08.2020 - 01.2021

Student Medical Intern

Kindred Medical Long-Term Care Facility
08.2018 - 01.2019

Cashier and Kitchen Staff

Burger Street
05.2018 - 01.2019

Bachelor's of Science (B.S.) - Pre-Medical Biological Sciences

Florida International University

Undergraduate Studies - Biology

University of Miami

Associates of Art (A.A.) - General Biology

Palm Beach State College

High School Diploma -

Palm Beach Central High School

Student Medical Intern - Pre-Med Biology

Ben Barber Innovation Academy

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