Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lillian McFadden

Bowie,MD

Summary

Executive Assistant with 24 years of experience in calendar management and event planning. Proven track record of enhancing office efficiency through effective communication and problem-solving skills. Expertise in coordinating complex schedules and managing budgets, ensuring seamless operations and timely project delivery. Committed to fostering strong client relationships and enhancing team collaboration.

Overview

26
26
years of professional experience

Work History

Executive Assistant – Contract

RiVidium, Inc. (dba TripleCyber)
08.2024 - 10.2024
  • Maintained daily schedules, made appointments, planned, and arranged meeting logistics and invitations.
  • Coordinated the preparation of advance agenda material.
  • Set up conference and meeting rooms.
  • Ensured all on-site visitors' security protocols were processed.
  • Greeted visitors for management appointments.
  • Performed administrative duties with different divisions.
  • Created and printed certificates.

Executive Assistant

Society for Human Resource Management (SHRM)
11.2009 - 12.2023
  • Performed a full range of administrative services, including maintaining daily schedules, making appointments, planning, and arranging meeting logistics and invitations.
  • Assumed and performed clerical duties, including copying, mailing, faxing, creating invoicing and processing purchase orders, travel expense reports, and contract agreement processing.
  • Prepared correspondence and received visitors for management.
  • Set up conference and meeting rooms.
  • Reserved seating.
  • Greeted and met clients for office visits.
  • Maintained continuity of office in the executive's absence.
  • Facilitated timely delivery of special projects to meet departmental objectives.
  • Responsible for the critical organization, prioritization, and scheduling of the division.

Event Coordinator

Society for Human Resource Management (SHRM)
06.2006 - 11.2009
  • Coordinated with clients internal and external to negotiate appropriate venues such as hotels, conference centers, restaurants, etc.
  • Worked as a liaison to external vendors and internal clients to ensure good relationships with vendors.
  • Organized and maintained filing systems, answered phones, worked in a team of administrative professionals, and provided backup for one another as needed.
  • Negotiated contracts with venue personnel, caterers, hospitality staff, A/V providers, and other vendors to acquire necessary services and activities for events while meeting budgetary objectives.
  • Created schedules for employees as needed for each event, following a strict budget.
  • Communicated to clients any updates, concerns, and arranging details.
  • Attended events to supervise and make sure everything went as planned.
  • Solved problems that may arise during events.

Educational Analyst

Society for Human Resource Management (SHRM)
10.1998 - 06.2006
  • Served as Onsite Coordinator for the Seminar programs.
  • Met with banquet manager, set up registration and program materials, registered participants for the program, and resolved any discrepancies.
  • Processed contracts for all instructors for public seminars and programs and College/University partner contracts for all Learning System and Essentials of HRM products.
  • Interacted with the Legal Counsel on all contractual obligations.
  • Processed and tracked expenses for all seminar instructors, on-site coordinators, and department staff travel expenses.
  • Worked closely with the Accounting Department to ensure accuracy of information.

Education

Associate’s degree - Business Administration

Strayer University
Washington, DC
06-2021

Skills

  • Calendar management
  • Data entry
  • Travel coordination
  • Office administration
  • Communication skills
  • Time management
  • Problem-solving
  • Microsoft Office Suite
  • NetSuite system
  • Personify software
  • AMS software
  • Concur platform
  • Zoom meetings
  • Teams collaboration
  • Webex conferencing
  • Agiloft software
  • Meeting coordination
  • Budget management
  • Event planning
  • Team collaboration
  • Client relations management
  • Office organization strategies
  • Report analysis techniques
  • Executive support services
  • Bookkeeping practices
  • Human resources management (HRM)
  • Financial services expertise
  • Administrative support specialist

References

References available upon request.

Timeline

Executive Assistant – Contract

RiVidium, Inc. (dba TripleCyber)
08.2024 - 10.2024

Executive Assistant

Society for Human Resource Management (SHRM)
11.2009 - 12.2023

Event Coordinator

Society for Human Resource Management (SHRM)
06.2006 - 11.2009

Educational Analyst

Society for Human Resource Management (SHRM)
10.1998 - 06.2006

Associate’s degree - Business Administration

Strayer University
Lillian McFadden