Bryanna Vanblarcom
Lake Geneva,WI
Summary
Results-driven customer service professional with over ten years of experience in high-pressure environments. Skilled in communication, adaptability, and customer care, with a strong track record in problem-solving and multitasking.
Overview
12
12
years of professional experience
Work History
Veterinary Assistant
Harris Pet Hospital
Salem, WI
01.2020 - Current
- Delivered high-quality customer support, focusing on exceptional customer experience.
- Performed a variety of tasks and responsibilities within a limited time frame.
- Maintained accurate records, and communicated product plans clearly with clients.
- Performed root cause analysis for equipment failures, ensuring minimal disruption to operations.
- Trained new employees on office procedures and best practices.
- Documented and tracked customer treatment activities.
- Ensured adherence to legally mandated health and safety protocols.
Cashier / Front of House
Asian Taste
Kenosha, WI
01.2013 - 01.2021
- Efficiently managed multiple responsibilities, including phone and in-person orders, payments, and customer concerns.
- Empathetically addressed customer inquiries to ensure satisfaction.
- Maintained a working knowledge of products and services.
- Kept a record of purchases and completed customer orders.
Education
High School Diploma -
Bradford High School
Kenosha, WI01.2012
Skills
- Client Relationship Management
- Communication (Written & Verbal)
- Critical Thinking & Problem-Solving
- Time-Sensitive Decision Making
- Adaptability in Dynamic Environments
- Attention to Detail
- Process Improvement
- Conflict Resolution
- Confidential Information Handling
- Team Collaboration
Timeline
Veterinary Assistant
Harris Pet Hospital
01.2020 - Current
Cashier / Front of House
Asian Taste
01.2013 - 01.2021
High School Diploma -
Bradford High School
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